Mohammed Qassem

Experience

• 

  The National Commercial Bank - AlahliNCB

  Oct 2013 - Oct 2015

  Customer Care Professional

  I do all services for accounts to transfer outside of the kingdom

• 

  Al Arabi Travel Agency

  Aug 2016 - Mar 2017

  Travel consultant

  I help to sell and choose right packages for travelers7

• 

  Bupa Arabia

  Apr 2017 - now

  • Fostered a cohesive workplace culture by actively engaging with employees to cultivate a more positive and productive atmosphere.• Led brainstorming sessions to develop innovative initiatives aimed at boosting company-wide engagement and values.• Leveraged data analysis skills to oversee comprehensive people surveys, from onboarding to offboarding, and conducted in-depth analysis to identify and address underlying issues within the organization.• Implemented educational programs to introduce and promote a new culture of workplace wellness, coordinating various events with external providers to enhance employee experiences.• Facilitated the application process for prestigious industry accolades such as CIPD & SHRM trophies, managing all paperwork and submissions with meticulous attention to detail.• Orchestrated a comprehensive employee recognition program, honoring frontline workers and long-serving employees to foster a culture of appreciation and loyalty.• Presented survey findings and actionable insights to company executives, collaborating on strategic action plans to address identified areas for improvement.• Achieved notable increases in satisfaction and engagement rates, reflecting a dedicated commitment to fostering a positive and thriving company environment. Achieved high satisfaction & engagement rate rate. Show less

  • Assistant Manager Culture & Engagement

    Jul 2024 - now

  • Cutlure & Engagement Specialist

    Apr 2022 - Jul 2024

  • Mega Account

    Apr 2017 - Apr 2022