Omar El Husseiny

Experience

• 

  Banque Misr

  Aug 2016 - Aug 2016

  Trained as customer service
• 

  Banque Misr

  Aug 2017 - Aug 2017

  Trained as teller
• 

  Network International

  Nov 2018 - May 2022

  Issuer chargeback:* Investigating received disputes and recommend the proper reason for the dispute and take the action and keep following up the case*check all incoming reprsentions, pre-arbitration and arbitration cases and investigate to take the proper action to proceed in the dispute * Crediting cardholders for the accepted cases Acquire Chargeback :* check all incoming chargeback cases (visa, Mastercard, Meeza, mastero) recived and investigate them then sending them to the bank requesting the valid documents to represent the case and wait merchant response through bank * check received documents if it is remedy for the chargeback case or not * check all incoming pre-arbitration, pre-compliance & arbitration and Compliance * recommend the merchant with the proper action Show less

  • Chargeback Senior Specialist

    Jun 2021 - May 2022

  • Chargeback Specialist

    Nov 2018 - Jun 2021
• 

  Egyptian Banks Company

  May 2022 - Nov 2022

  Senior Analyst Chargeback & Settlement
• 

  Arab African International Bank

  Dec 2022 - now

  Chargeback Operations Senior Officer