Ariel Capparelli

Experience

• 

  SEPHORA

  Mar 2011 - Nov 2012

  Makeup Artist & Skincare Consultant

  -Provide makeup applications.-Assist clients with choosing appropriate cosmetic/skincare products.

• 

  Estée Lauder Cosmetics

  Dec 2012 - Sept 2013

  Makeup Artist

  -Assist clients with choosing Estee Lauder products along with other lines if needed.-Provide makeup applications.-Achieve sales targets.

• 

  HCR ManorCare

  Oct 2013 - May 2014

  Administrative Assistant

  -Customer/Client Relations.-Answer and transfer phone calls.-Order office supplies while staying with company budget.-Consolidate, complete and file contracts for all incoming patients.-Focal point for all incoming/outgoing communications for all departments in the Health Centre-Research, screening and background checks for all potential admissions.

• 

  Bare Escentuals

  Feb 2014 - Aug 2014

  Mobile Sales Assistant/Makeup Artist

  -Makeup artist for Bare Minerals during events at retailers.-Provide Bare Minerals sales support at different retailers.-Train employees on Bare Minerals.

• 

  Bobbi Brown Cosmetics

  Nov 2014 - Jun 2018

  Makeup Artist

  -Advanced makeup artist.-Provide makeup applications for store events.-Social media ambassador.-Conduct master classes.-Assist clients in selecting the appropriate products while achieving sales targets.

• 

  Thérapie Clinic

  Jul 2018 - now

  -System configuration and troubleshooting.-Provide coaching and training on company protocols and procedures.-Internal support to clinic branches and head office.-Answer queries in a timely manner through Freshdesk ticketing system.-Provide preparation of reports for senior management consumption.-Seek authorization and processing all refunds or credit transfers.-Submit evidence to dispute chargeback cases that are received on Stripe.

  • Clinic Success Partner

    Mar 2021 - now

  • Contact Center Agent

    Jul 2018 - Mar 2021