
Philip Markwick, MA
Web Developer | UX Designer

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About me
15+ Years of Experience as a Business Analyst, Adoption & Change Management Practitioner, and Product Manager | Leading Digital Transformation Initiatives
Education

Basingstoke College of Technology
1994 - 1995Diploma DesignDiploma in Design:Excelled in a multidisciplinary design program, encompassing computer-aided design, photography, drafting, and theory.Cultivated a strong visual flair and a deep passion for various design disciplines.Successfully balanced a broad curriculum, demonstrating versatility and creativity across multiple mediums.Achieved distinction, reflecting dedication, skill, and a keen eye for aesthetic and functional design.

Farnborough College of Technology
1998 - 1999University Access Diploma Business / Law / PoliticsBusiness Studies: Gained foundational knowledge in business management, marketing strategies, and financial analysis. Developed an understanding of the corporate world, focusing on operational efficiency, market dynamics, and business ethics.Law Studies: Explored legal principles, contract law, and corporate legalities. Enhanced skills in legal reasoning, understanding regulatory compliance, and navigating legal frameworks in business contexts.Politics Studies: Delved into… Show more Business Studies: Gained foundational knowledge in business management, marketing strategies, and financial analysis. Developed an understanding of the corporate world, focusing on operational efficiency, market dynamics, and business ethics.Law Studies: Explored legal principles, contract law, and corporate legalities. Enhanced skills in legal reasoning, understanding regulatory compliance, and navigating legal frameworks in business contexts.Politics Studies: Delved into political theory, governance, and public policy. Acquired insights into political processes, policy-making, and the impact of political decisions on business and society. Show less

University of Greenwich
-Masters (MA) English Literature GraduatedMasters in English Literature:Honed analytical and communication skills through literary analysis and extensive writing.Gained expertise in narrative structure, essential for crafting compelling content.Explored cultural and historical contexts, enhancing adaptability in global communication.Developed the ability to engage diverse audiences effectively.

University of Greenwich
-BA (Hons) English Literature 2:1Activities and Societies: - Student government - Music Society English Literature Critical Studies.Specialization: Intersection of literature, culture, and technology; unique insights into digital communication, authorship, and data analysis.Modern Linguistics: In-depth studies enhancing understanding of human-language interfaces, critical for AI interactions and tech communication.Critical Thinking & Data Analysis: Strong skills developed through humanities research, applicable in tech, business, and marketing.Business & Marketing… Show more English Literature Critical Studies.Specialization: Intersection of literature, culture, and technology; unique insights into digital communication, authorship, and data analysis.Modern Linguistics: In-depth studies enhancing understanding of human-language interfaces, critical for AI interactions and tech communication.Critical Thinking & Data Analysis: Strong skills developed through humanities research, applicable in tech, business, and marketing.Business & Marketing Communication: Coursework focused on narrative power and critical analysis to influence audiences.Final Year Dissertation: Advanced study of Cormac McCarthy, showcasing research skills and understanding of narrative techniques.Practical Experience: Extensive engagement with digital platforms and software tools, relevant to modern tech environments. Show less
Experience

Pfm consulting (uk)
Jan 2004 - Jan 2009Web Developer | UX Designer• all-round digital guru creating websites from scratch | out-sourcing | HTML | CSS | PHP | UX Design | Graphic design

Cisco
Jan 2006 - Sept 2009IT Business Analyst | Project ManagerWorking within a managed service provided by Lionsbridge. Incredibly strong emphasis on Customer success and strategic account management.

Cisco
Feb 2013 - Jan 2021• Consultant to the Financial Function’s Data Security Team, I spearheaded strategic initiatives in communications and learning content, which involved collaborating with multiple stakeholders and increasing training success by over 25%.• Building campaigns and leveraging data analytics through platforms such as Tableau for data-driven decision-making. Drove data-driven decisions.• Designed roadmaps for impactful campaigns, and created highly regarded training and communication content. • Guided a successful rebranding effort for the Enterprise Records & Information Group, and managed the Champions group to ensure compliance across a Fortune 500 company.• Scrum led to a team of Agile methodologies to coach several program managers and product owners on problem-solving, backlog management, and sprint activities, enhancing the overall project tracking system. Show less • As a Programme manager I coordinated various projects and products within a major Change Program. • As a Subject Matter Expert (SME) on Cisco’s intranet publishing platforms during major digital transformation to a platform similar to SharePoint.•I led the content program and strategy for over 1000 community managers within Cisco's transition to WebEx Social to considerable success 'moving the needle' on many important metrics that gauged the use and adoption of the product.• As a Subject matter expert for a SaaS technology, presenting to various functions to create buy-in for the technology, as well as consulting with teams and managers, providing feedback, and developing the backlog for the development team.• The role requires cross-functional leadership, strategy development, data analysis, and problem-solving. I fostered 'buy-in' from team leaders during extraordinary organizational changes by leading interactions and communications, particularly focusing on social 'self-publishing' platforms.• I further identified customer needs and collaborated with various Cisco teams to shape the features and functionality of a collaborative SaaS product. My contribution to customer success strategies and my active communication with team leaders facilitated critical updates and advancements. Show less
Product Manager | Communications Consultant
Jan 2017 - Jan 2021Programme Manager | Subject Matter Expert | Change Agent
Feb 2013 - Dec 2016

Freelance
Mar 2022 - nowCorporate Communications Specialist• Freelance and fractional projects. My freelance portfolio includes assisting my previous teams with training film production. Providing strategic support to a data security communications team on SharePoint strategy.• Developing compelling training and communication Fortune 500 company Data Security group drawing on my knowledge of CISSP, Data Security communications strategy and content.• With a focus on interactive software and novel communication initiatives including training video production. • This period also marked the birth of my second son in 2023, during which I cherished the additional time spent with my child during their first year. Show less
Licenses & Certifications
- View certificate

Agile Project Manager
CourseraJul 2022 - View certificate

Explore a Career in Product Management
LinkedInAug 2023 - View certificate

Sales Foundations
LinkedInDec 2022 - View certificate

SharePoint Online Essential Training: The Basics
LinkedInMar 2023 - View certificate

Analyze Data to Answer Questions
CourseraAug 2021 - View certificate

Google Project Management: Specialization
CourseraJul 2022 - View certificate

Google Data Analytics Specialization
CourseraOct 2021
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