Richard Cooper

Experience

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  Home Retail Group PLC

  Sept 1995 - Dec 1999

  DIY Manager

  - Management experience in 6 retail outlets for Homebase across Kent- Promoted from Management trainee in 1997- Responsible for management of DIY division within the relevant stores, with sales turnover of £7m p.a.

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  CHEP

  Jan 2000 - Sept 2004

  Field-based project management to deliver efficiencies within logistics operations of CHEP's customers and new business projects.- Review and evaluation of existing processes, design and implementation of improved control systems- Internal and external staff development and training- Supporting and delivering new business development for the Company - Responsible for portfolio of 100 customers with sales turnover of £1.5m- Management of accounts across large cross-section of different industries- New business development and closure

  • Sales Implementation Executive

    Aug 2001 - Sept 2004

  • Regional Account Manager

    Jan 2000 - Aug 2001
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  Cory Environmental Recycling Services

  Oct 2004 - Mar 2009

  Project Implementation Manager

  Field-based consultant within commercial waste brokerage division of Cory, providing project-based services, and setting up and managing bespoke solutions for warehousing and logistics customers across the UK.- Review and evaluation of existing customer operations; design, consultancy, implementation and ongoing management to deliver operational, environmental, financial and award-winning improvement- Supply chain management of third party service partners, directly managing service delivery and performance- Supporting and delivering new business development for the Company with tender submissions Show less

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  Cory Environmental

  Mar 2009 - Dec 2013

  Contract Manager

  Depot, operations and contract management of Cory's 10 year contract to provide household waste collection and street cleansing services for Tunbridge Wells Borough Council. Set up and established regional commercial waste collection services.- Full financial management and budgeting for contracted operations - Depot operations management with responsibility for 85 employees and fleet of 40 vehicles- Close management of Local Authority client and other commercial customers, to continuously improve both proactive and reactive services in response to changing client needs- Implementation of Integrated Management System across depot operations with strong focus on Health and Safety compliance management Show less

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  Biffa

  Feb 2014 - Oct 2014

  Interim Manager

  Short term contract to support and oversee the successful operational integration of PHS Wastetech in to Biffa Waste Services, following their acquisition of PHS' commercial waste and recycling business. - Interim depot management responsibilities over ex-PHS Wastetech depot, overseeing first few months of operations as a "new" Biffa depot, and improving service delivery from 89% to 98% - Delivered the project to integrate two Kent depot operations in to a single, efficient operation - Development and implementation of large scale operational and financial efficiencies across the Kent operations through the restructure Show less

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  SUEZ

  Nov 2014 - Feb 2023

  Service Delivery Manager

  Depot operations and transport manager providing B2B waste services to customers across the south east of England. - Delivery of large scale operational and financial efficiency improvements through complex restructuring of teams and operations; - Management of multi-disciplinary team of 33 employees; - Management of operational compliance in line with vehicle operator licence and wider Corporate Integrated Management System;

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  Countrystyle Recycling Ltd

  Mar 2023 - Nov 2023

  Head of Logistics

  Heading up the waste logistics services for Countrystyle Recycling, I had responsibility for over 100 vehicles, over 100 HGV drivers and 15 supervisory and administrative staff to provide a wide range of logistics services.Within the first 6 months, I delivered significant improvements to transport compliance standards by introducing structured processes and standards, alongside training and development of the team. I was also instrumental in the development of a suite of operational and compliance KPIs for the business, for implementation of a clear and profitable commercial structure for service pricing across different geographies with clearer parameters for the sales teams to win business, and for commencing the restructuring of their logistics operations to allow for more cost-efficient fleet operations. Show less