Stephanie Houge

Experience

• 

  Principal Financial Group

  Jun 1991 - now

  Manage corporate level projects, including budgeting/cost, scope, timeline and risks. Specifically the technology for the Campus BluePrint project which entails an entire corporate campus refresh. This entails partnering with construction trades and vendors to ensure all facets of the project responsibilities happen on time and within budget. The team has delivered on the following:*Rollout of Microsoft Skype for collaboration across corporate campus and externally*Agile methodology used to develop and implement a user interface that interacts with the technology in the room and Microsoft Skype used for meetings*Room utilization devices and reporting to track conference room usage to determine future conferenced room needs*Entire AV solution for various sized conference rooms, training rooms and event rooms to allow for Microsoft Skype meetings with content sharing presentation opportunities, including integration with Polycom room based systems*Digital signage implementation with TV for across campus messaging*Many other technologies based on project needs Show less *Lead technical IT team in product/service innovation brainstorming to implement and deliver new efficiencies and services by managing projects through initiation, planning, execution and delivery*Served as a leader and co-led the division consisting of 25 employees, including various management activities performed to ensure success in meeting division goals*Communicated and translated the vision and goals of the organization, showing credibility and authority in leading others to achieve standards of integrity and people development as a leader*Judged the need for and timing of major business decisions, evaluating the risks versus benefits of options while keeping a focus on business long and short term goals*Facilitated the entire department through change to transition from service only to consulting project sales leading to additional revenue generation*Restructured the department and created training programs to allow for sales and delivery of retirement consulting projects to create skills and knowledge required*Partnered with business segments to achieve shared business goals and objectives by leading special projects to completion Show less *Facilitated client meetings leading to increased client satisfaction and stronger client relationships to retain profitable clients and assets under management*Led and managed Client Service Associates/Managers, Trainers and Recordkeeping Analysts by actively coaching to improve performance and business results*Responsible for the training team and for teaching and developing new hires in addition to existing employees*Aided in the development of new training techniques through a major change in training methods Show less *Managed recordkeeping, benefit payments, reports and compliance activities for Defined Benefit and Defined Contribution clients with intricate plan designs*Provided technical expertise and support on Defined Benefit and Defined Contribution plans and contract administration with internal and external clients*Recognized and researched unusual and complex administration situations and provided prompt information and feedback to clients*Assisted with training and acted as a mentor for new hires*Serves as department subject matter expert on numerous technical retirement subjects Show less

  • Strategic Portfolio/Program Manager

    Nov 2021 - now

  • IT Service Owner - Audio Video (AV) and workstation hardware at Principal Financial Group

    Jul 2019 - Nov 2021

  • IT Product Owner - Managed Services

    Aug 2018 - Jul 2019

  • IT Program Manager

    Feb 2013 - Aug 2018

  • Consulting Analyst - Leader

    Jan 2003 - Feb 2013

  • Assistant Manager

    Jul 2000 - Jan 2004

  • Pension Service Associate - various levels

    May 1996 - Jul 2000

  • Administrative Assistant/Stenographer

    Jun 1991 - May 1996