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Eric Jackson

Eric Jackson

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location of Eric JacksonAtlanta Metropolitan Area

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  • Timeline

  • About me

    Marketing Specialist at The Home Depot

  • Education

    • Georgia Southern University

      -
      Bachelor of Science - BS Biology

  • Experience

    • US Air Force Reserve

      Nov 2012 - now

      Directed successful missions by ensuring all enlisted personnel have the tools, training and support needed to accomplish mission effectiveness- Supervised, mentored and trained 16 airmen on job duties and procedures supporting the successful execution of 315 missions- Assigned subordinates tasks based on expertise to ensure fulfillment of mission requirements- Led special project to allocate $250K of displaced military equipment among various ports ensuring all equipment was properly assigned within the designated timelineDeployment: Kuwait | Jul 21- Jan 22 Show less

      • Technical Sergeant

        Feb 2021 - now

      • Staff Sergeant

        May 2017 - now

      • Airman 1st Class/Senior Airman

        Nov 2012 - Apr 2017

    • Worldpay

      Mar 2014 - Dec 2018

      Supported large scale merchant accounts and escalated issues; supporting billing, settlement, and payment history inquiries while providing excellent customer service- Developed phone script for the department which cut average call time by 1 minute and 15 seconds.- Assisted leadership with scheduling personnel to ensure maximum workforce was available to assist the large merchants. Supported small scale merchant accounts with technical assistance; diagnosing and troubleshooting technical issues and provide resolutions in a timely manner.

      • Help Desk Specialist II

        Jun 2017 - Dec 2018

      • Help Desk Specialist I

        Mar 2014 - May 2017

    • Fulton County Sheriff's Office (GA)

      Dec 2018 - Jul 2020
      Deputy Sheriff

      Process arrestees by fingerprinting, photography and completing all necessary paperwork. Ensure safety of inmates by conducting security rounds and monitoring activity

    • Southern Company Gas

      Mar 2022 - Jan 2023
      Project Coordinator

      Provide project controls support for capital construction projects using established procedures to identify problems and develop solutions- Process and reconcile vendor invoices for accuracy, completeness, and timeliness; ensuring that all payments were in accordance with the approved budget. - Gather information using established procedures to identify problems and develop solutionsSoftware: Sharepoint, PeopleSoft, Oracle

    • The Home Depot

      Jan 2023 - now
      Marketing Specialist

  • Licenses & Certifications