José Athayde

Experience

• 

  NielsenIQ

  Mar 2018 - Aug 2018

  Nielsen Graduate Program
• 

  Ferrero

  Sept 2018 - Feb 2019

  Controller Trainee

  - Design of instruments to control the management of the company.- Annual budget preparation and the company's strategic plan.- Working closely with Trade Marketing to build P&L's for new product launches- Performance of risk control- Budget coordination of the company.- Experience with SAP software

• 

  NielsenIQ

  Apr 2019 - May 2022

  - Designing solutions to global clients to have a harmonised view of the market- Working in an international environment, with different stakeholders around the world, and regularly liaising with clients HQ team. - Onboarding clients on built products and maintaining customer success in Business-as-Usual mode - Mainly allocated to FMCG clients in the Beverages/Tobacco Industry.- Developed project management, problem solving, time management, communication and presentation skills. Show less - Provide services which meet client needs with simple and sustainable processes and products which adhere to Nielsen Strategic Products and Programs- Support the design and implementation of new offerings (services) into a business as usual environment.- Key touch point both externally (for the client) and internally with responsibility for proactive communication and transparency on issues, service enhancements, technology updates etc- Accountable for supporting clients on the correct escalation and resolution of day to day queries, new business opportunities and on technical requirements, using Global Client Inquiry process. Show less

  • Client Solution Architect

    Jun 2021 - May 2022

  • Global Client Manager

    Apr 2020 - Jun 2021

  • Junior Global Client Manager

    Apr 2019 - Apr 2020
• 

  SOAP Presentations

  May 2022 - now

  - Lead key accounts and managing dedicated teams to ensure exceptional service delivery.- Oversee complex projects autonomously, including large-scale events with multiple speakers and cross-functional collaboration.- Provide strategic consulting expertise, leading client briefings and offering innovative recommendations to meet objectives.- Drive consistent portfolio growth while maintaining and managing strategic mid-sized accounts.- Mentor junior consultants, fostering their development and contributing to the success of project teams. Show less

  • Senior Account Manager

    Jan 2025 - now

  • Account Manager

    May 2022 - Jan 2025