Rebecca Sandrasagra

Experience

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  American Eagle Outfitters

  Jul 2012 - Oct 2013

  Sales Associate

  - Recommend, selected and assisted in locating or obtaining merchandise to customers based on their needs and desires. - Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.- Assisted with designing and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. - Opened and closed cash registers, performing tasks such as cash handling, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Show less

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  Nordia Inc.

  May 2013 - Jul 2014

  Client Care Representative

  - Responsible for assisting clients with any bill related matters in regards to their Bell Mobility - Postpaid services. - Ensured appropriate changes were made to resolve customers concerns, issues, and questions in regards to their services.- Maintained following operational procedures and quality standards; ensured to treat each call in a confidential manner with accuracy, courtesy and efficiency.

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  Bell

  Jul 2014 - Oct 2014

  Sales Representative

  - Provided information and assistance to new and current clients about products or services offered through Bell Canada, such as Bell Mobility, Internet, TV, and residential phone lines.- Gathered, analyzed and documented relevant information from a variety of sources.- Created interpersonally skilled messages, both oral and written, and accurately communicated to clients the language behind contracts for mutual understanding - Assisted customers by educating them on each of our products/services, while observing and building rapport with the customer to help find the right product(s) and/or service(s) for their needs Show less

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  Sun Life Financial

  Oct 2014 - Mar 2015

  Client Care Representative

  In my role as a Client Care Representative for Group Retirement Services, I played a pivotal role in delivering exceptional service to our valued clients and ensuring the seamless administration of group retirement plans. I cultivated and maintained strong relationships with clients, serving as a primary point of contact for inquiries, plan updates, and issue resolution. This helped me established trust and confidence by providing accurate and timely information. My role at Sun Life Financial allowed me to contribute to the success of our clients' retirement journeys while ensuring the efficient administration of group retirement plans. I am proud of my ability to provide personalized and expert support to clients, contributing to a positive client experience and long-term relationships. Show less

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  National Money Mart

  Jul 2015 - Sept 2019

  As the Assistant Branch Manager & CSR Training Coach at Money Mart, I made a significant contribution in driving operational excellence, fostering a customer-centric environment, and developing a high-performing team. I spearheaded daily branch operations, ensuring efficiency, compliance, and adherence to company policies and procedures. I also collaborated with senior management to implement strategic initiatives and meet performance targets. I led a dynamic team of Customer Service Representatives, providing guidance, support, and mentorship, and conducted regular team meetings to foster communication and a positive work culture.My role at Money Mart allowed me to contribute significantly to the achievement of business objectives, employee development, and the overall success of the branch. I am proud of the positive impact I made on team performance and customer satisfaction during my tenure. Show less

  • Assistant Manager & CSR Training Coach

    Jun 2017 - Sept 2019

  • Financial Services Representative

    Jul 2015 - Jun 2017
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  FH Health

  Oct 2021 - Nov 2021

  Medical Administrator

  As a Medical Administrator at FH Health, I played a crucial role in overseeing and facilitating the efficient functioning of medical administrative processes, ensuring the seamless delivery of healthcare services. Working within a dynamic healthcare environment, I managed a variety of responsibilities that contributed to the overall effectiveness of the medical facility, through patient management, appointment scheduling and communication, and medical records management. These experiences have equipped me with a comprehensive understanding of medical administration, emphasizing the importance of organization, effective communication, and compliance within a healthcare setting. Show less

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  Moneris

  Dec 2021 - Feb 2024

  In my capacity as a Talent Acquisition Coordinator at Moneris Solutions, I supported the organization's strategic growth by effectively managing various aspects of the recruitment and onboarding processes. Working collaboratively with a team of over 8 recruiters, I contributed to the overall success of talent acquisition initiatives.These experiences have honed my skills in recruitment coordination, onboarding, and process optimization. As a result, I am well-prepared to contribute as an HR professional, bringing with me a wealth of experience in managing job requisitions, supporting recruitment strategies, and efficiently handling employee onboarding. Show less

  • HR Service Centre Specialist

    Jul 2022 - Feb 2024

  • Talent Acquisition Coordinator

    Dec 2021 - Jul 2022