
Shawn Williams
Senior Quality Assurance Analyst

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About me
Small Business HR Leader. Love for Mountains.
Education

City Colleges of Chicago-Malcolm X College
-Biology, GeneralSelf directed interest in Biology lead me to complete 4 classes at Malcolm X College (Biology 101, Medical Terminology and Anatomy & Physiology)

Ohio University
-Business Administration Double Major in Management Information Systems and Human Resources Management
Experience

Tribune Interactive
Apr 2004 - Feb 2008Senior Quality Assurance Analyst
Gannett
Feb 2008 - Nov 2012Quality Assurance Manager
Orbitz Worldwide
Dec 2012 - Dec 2015Senior Quality Analyst
Expedia, Inc.
Jan 2016 - May 2020Responsible for owning Lodging/Hotel product space. Duties include defining customer problems using a data driven approach and then hypothesizing and implementing solutions to solve customer problems. Well versed in detailing requirements for stakeholders and engineering.
Global Product Manager
May 2019 - May 2020Technical Product Manager
Jan 2016 - May 2019

V-1 Consulting
Mar 2020 - nowHuman Resources OfficerAs a small business HR leader I wear multiple hats including running payroll and benefits, recruiting, onboarding, social media, marketing, website development and with my previous background, I am the resident tech expert. The most impressive part about my role here so far is growing the business from 3 to 17 employees in 2 years!
Licenses & Certifications

Certified Scrum Product Owner (CSPO)
Scrum AllianceSept 2020
Volunteer Experience
Coordinator Of Volunteers
Issued by Cradles to Crayons
Associated with Shawn WilliamsVP Community & Fundraising
Issued by Bromwell Elementary School on Aug 2021
Associated with Shawn WilliamsReading Mentor
Issued by Working in the Schools (WITS) on Jan 2018
Associated with Shawn Williams
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