Experience

• 

  Cma cgm

  Nov 2007 - May 2010

  Customer service / operations

  Manage all booking procedures from A to Z ( import/export = documentation / operations / invoicing )

• 

  Dhl global forwarding

  Jun 2010 - Feb 2022

  Field Sales ( new customers and actual ), key account management, special campaigns, reporting.Products ( Air + Sea + Road + Rail + Supply Chain + Customs + Projects ) - Customer Service Supervisor ( Manage Customer Service team = country level )- Customer Relation Specialist ( AIR and Sea = import/export = special customer support for all matters, including sales/projects/daily issues ) from top and global accounts.- Implementation Manager ( acquired/register/implement/supervise execution of special needs from each Customer) Manage all booking/logistics procedures from A to Z ( AIR and Sea = import/export = documentation / operations / invoicing / customs clearances / transportation / customer relation ) from top and global accounts.

  • Sales Executive

    Jun 2015 - Feb 2022

  • Customer Service Supervisor - Portugal

    Oct 2013 - May 2015

  • Operations

    Jun 2010 - Sept 2013
• 

  A.p. moller - maersk

  Feb 2022 - now

  Area key client manager | south west europe | automotive, chemicals & technology