Experience

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  Bill heard chevrolet

  Apr 2006 - Jun 2008

  Customer relationship management manager

  As a former CRM Manager, I was responsible for overseeing and optimizing our company's Customer Relationship Management (CRM) system. My role was pivotal in improving customer satisfaction, increasing sales, and enhancing overall business efficiency. I worked closely with various departments to ensure that our CRM system was aligned with our company's goals and processes.Key Responsibilities:* CRM System Implementation and Management. * Configure and customize the CRM system to meet specific business requirements, including data fields, workflows, and reporting. * Data Management and Analysis. * User Training and Adoption. * Sales Enablement. * Customer Relationship Management. Show less

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  Camara de empresarios latinos de houston

  Jun 2008 - Aug 2011

  Executive director

  The Business Development and Operations Manager is responsible for the overall strategic direction and financial health of the organization. This role will involve developing and implementing comprehensive business plans, managing budgets, and building strong relationships with key stakeholders.Responsibilities:Business Planning: Develop and execute comprehensive business plans, including market analysis, marketing strategies, financial projections, and operational plans.Financial Management: Oversee the organization's financial health, including budgeting, forecasting, and reporting. Ensure compliance with all financial regulations.Fundraising and Development: Identify and cultivate relationships with potential donors, sponsors, and partners. Develop and implement fundraising strategies to support the organization's mission.Public Relations: Build and maintain strong relationships with various public and private entities. Develop and execute effective public relations campaigns.Operations Management: Oversee the day-to-day operations of the organization, ensuring efficient and effective execution of programs and services.Committee Development: Establish and manage committees to support the organization's goals and initiatives. Show less

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  Arechiga consulting

  Aug 2011 - now

  Ceo/owner

  Strategically leveraging social media platforms like Facebook, LinkedIn, and Twitter to foster meaningful engagement with target audiences. Proven ability to enhance brand visibility and customer loyalty while expanding reach through digital channels, including email marketing. Skilled at utilizing these tools to start conversations that elevate brand recognition, drive growth, and connect with new and existing markets.Specialized social media campaigns designed to drive traffic and sales for Houston-area car dealerships.Tailored social media strategies to enhance online visibility and customer engagement for local automotive businesses.Comprehensive social media solutions to help Houston car dealerships connect with their target audience and boost brand awareness.Results-driven social media marketing focused on generating leads and increasing sales for automotive dealerships in the greater Houston region. Show less

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  Car-research

  Aug 2011 - Nov 2012

  It department

  Comprehensive CRM Database ManagementManaged and maintained a comprehensive CRM database for automotive sales, ensuring data accuracy, generating reports, and conducting in-depth analysis to support sales and marketing efforts.