Experience

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  Nera infocom (m) sdn bhd

  Feb 2013 - Feb 2014

  Customer service assistant

  Provided First Level Troubleshooting for Credit card Terminal.

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  Zuellig pharma malaysia

  Apr 2014 - Mar 2016

  Customer service officer

  Handled and processed orders for pharmaceutical items from merchants.Arranged and expedited logistic for urgent cases (life saving medicine item).

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  Wasilah global group berhad

  Mar 2016 - Dec 2018

  Project management office

  Prepared and planned technical activities relating to the project.Prepared relevant documents for proposal, quotation, purchasing, and invoicing.Involved in Marine Engineering Division for Central and Southern Region (Selangor, Negeri Sembilan, Melaka, Johor).Responsible for submission of tender/quotation using e-Perolehan (platform for online bidding on Government Tenders and Quotations).Supervised for the project under :1) CyberSecurity Malaysia - Hardware for 3D Facial Recognition Analysis (Cyberjaya, Selangor Darul Ehsan) 2) Mass Rapid Transit (MRT) Corporation - Mechanical & Civil works in Centralised Labour Quarters (CLQ) for MRT 2, Package V208 (Sungai Buloh-Serdang-Putrajaya Line) Show less

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  Tk water solutions sdn bhd

  Sept 2019 - Jun 2022

  Sales executive

  Performed cold-calling to acquire interest and generate sales for filtration and purification related products and services.Provided technical advice relating to company products, attend to sales inquiries, provided quotations, evaluate and generate proposals.Prepared sales reports and handled after-sales servicing.Organised and conducted presentation to potential and existing customers.

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  Medinics (m) sdn. bhd.

  Jul 2022 - Feb 2023

  Administrative executive

  Worked with senior management to create HR policies and procedures, recruit employees, and develop training materials for employee onboarding.Wrote employee manual covering issues including disciplinary procedures, code of conduct and benefits information.Revised job descriptions across all levels; interviewed employees to construct an accurate picture of the duties and skills required for each position.

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  Mas awana services sdn bhd

  Jul 2023 - Feb 2025

  Human resources executive

  Consulted with line management, providing HR guidance to business unit when appropriate.Managed and resolved complex employee relations issues to improve work relationship and productivity.Managed employees while ensuring compliance with labour laws.