Zerky Liang

Experience

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  New York Life Insurance Company

  Jan 2013 - Jan 2014

  Licensed Agent

  Responsibilities- Interviewed prospective clients to learn about their financial needs and to present retirement and protection plans for their family.- Developed, implemented and monitored new underwriting guidelines for the agency. - Compiled coverage and rating information in an accessible format.- Maintained relationship with customers.Skills UsedFinancial Analysis, Customer Relations, Sales Skills, Microsoft Office, Translation, Communication Skills, Retirement Planning, Life Insurance and Annuity Licensed. Show less

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  Seafood Express LLC

  Jan 2015 - Dec 2015

  Responsibilities- Handled daily purchases and sales record, invoiced customers.- Provided daily Profit and Loss report, business planning and problem solution.- Managed office work and Assisted business operating.- Used Quickbooks for payroll and bookkeeping.- Interpreted and negotiated with Chinese customers.- Prepared Taxes for Department of Revenue and L & I, Import Export documents for Company.- Designed specific forms by Microsoft Office software.Skills UsedCustomer Service, Sales Skills, Microsoft Office, Quickbooks, Office Management, Operation Management, Translations, Tax Preparation, Seafood Inspection, Import Export, Business Consultant, Leadership. Show less

  • Office Manager

    Jan 2015 - Dec 2015

  • Administrative Assistant

    Jan 2015 - Apr 2015
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  WPI Real Estate

  Jan 2016 - now

  Property Manager

  Responsibilities- Advised owners with decision making and provide needed research.- Completed tenant screening service, including available past credit, rental and work history, criminal and civil background.- Developed expertise in landlord/tenant laws.- Provided market analysis to establish market rent.- Documented the condition of property on a check-in list prior to tenants taking possession.- Negotiated competitive bids on service contracts, maintenance and repairs- Approved all bills, including taxes, insurance and mortgage per request.- Reviewed financial report every month, including income, expense and cash flow.- Provided a complete eviction process if necessary for non-compliance of rental agreementsSkills UsedCustomer Service, Microsoft Office, Property Management, Real Estate Practice, Market Analysis, Landlord/Tenant Laws, Accounting, Appfolio, Screening, Marketing Communications. Show less