Kelly Edwards

Experience

• 

  Ralawise

  Jun 2008 - now

  In my role as Senior Credit Controller, I have successfully managed credit risk, led teams, and implemented process improvements that have driven significant operational and financial results. My responsibilities encompass managing large-scale credit control operations, conducting detailed financial analysis, and overseeing strategic initiatives to optimise cash flow and minimise risk. As a Senior Aftersales Advisor, I was responsible for delivering exceptional customer service, managing a wide range of customer queries, and ensuring high levels of satisfaction. I specialised in resolving complex and often sensitive issues, using my problem-solving skills to turn negative situations into positive customer experiences.

  • Senior Credit Controller

    Jul 2007 - now

  • Senior Aftersales Advisor

    Jun 2008 - Jan 2010