Gourav Tripathi

Experience

• 

  Self Employed

  Jan 2016 - now

  Self Employed
• 

  Formskart

  Dec 2020 - Feb 2021

  Management Trainee
• 

  Airtel

  Mar 2021 - Oct 2021

  Account Manager
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  Regalix

  Nov 2021 - Sept 2022

  Associate Consultant

  Account management, associate consultant,assist the existing clients with solutions related to google ads ,B2b sales, resolve issues and find correction to be suggested

• 

  Accenture

  Nov 2022 - now

  Actively involved in Microsoft Global Sales Operation Center (GSOC) for LATAM andAmericas, specializing in Business Sales Operations (BSO).● Core responsibilities include territory management, segmentation, revenue management,and pipeline management.● Currently serving as Subject Matter Expert (SME) and active team lead for a 14-memberteam, providing training and guidance.● Updated and created desktop procedures, managed ServiceNow ticketing system, andhandled escalations effectively.● Proficient in generating Power BI reports, revenue analytics, sales forecasting, andMicrosoft 365 reporting.. Show less

  • SME ITSM Analyst

    Jan 2024 - now

  • IT Service management analysts

    Jun 2023 - May 2024

  • Inside sales analyst

    Nov 2022 - May 2023