Nisha Hameed

Experience

• 

  UST Global

  Nov 2007 - Aug 2013

  Sr.Software Engineer

  Was involved in the design and implementation of web based projects. Involved in the entire product life cycle. Have experience in leading teams, designing modules and implementing them using Java/J2EE technologies. Worked in an agile environment.

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  Quintiles

  Aug 2013 - Jan 2014

  Module Lead

  Product Development for Quintiles. Involved in requirement gathering and developing a highly scalable product in a short span of time.QPM is a web application that supports workflows for multiple customers. Application has the ability to validate and processes report data from multiple abstract systems. Global and Customer Administrator has the ability to sample and apply these datasets. Once applied application will automatically assign queries to users based on application roles and assignment business rules.Revamped the application to make it generic to support multiple clients and workflows. Show less

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  Infosys

  May 2014 - Oct 2016

  Technology Lead

  Product development for Apple. Involved in developing a system that can enable specialists to respond quickly and efficiently to queries in Apple discussion forum. The application enables Apple specialists to handle the threads flowing from the Apple Discussion Forum.It has exhaustive modules to view and handles different types of threads, advanced reporting features, a Review process tool, and other modules that enable specialists to handle threads faster.Took complete ownership in developing several modules and leading the team to deliverables.Was appreciated for bringing innovative ideas to the product by implementing recommendation features and advanced reporting features using the ELK stack. Show less

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  Infosys

  Sept 2017 - Apr 2018

  Technology Lead
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  H&R Block

  Apr 2018 - now

  Technology Lead in Event Servicing Platform, an event streaming platform to support the entire H&R Block enterprise.Worked with Confluent Cloud Kafka and Kubernetes to build a PaaS platform to simplify event driven application.Written several modules in different languages such as GoLang, C# and Java to build schema libraries, sdks and client libraries.Experience in working with Azure Used Google Protobuf, gRpc for majority of microservices and API interactions.Worked on building observability for apps using Jaeger, Grafana, Prometheus.Experience in with working with Azure and DevOps tools.-------------+++++++++++----------Leading a team which is involved in maintaining and supporting a suite of 6+ internal applications.Interacting with Business and Clients to understand requirements, production deployments and escalations. Show less

  • Associate Manager Tech

    Jul 2023 - now

  • Senior Technology Lead

    Aug 2021 - Jul 2023

  • Technology Lead

    Apr 2018 - Jul 2021