Jacky Baur

Experience

• 

  Mesa Court Council

  Sept 2011 - Apr 2012

  Hall Representative

  Took a leadership role as a hall representative; spoke concerns of dorm mates to the overseeing council; voted on suggested improvements to the dorms; determined allocations of Mesa Court funds; member of events committee; discussed themes for Mesa Court events; created marketing materials to advertise events.

• 

  UCI Social Science Academic Resource Center

  Jan 2012 - Jun 2012

  Media and Productions Intern

  Filmed and edited videos advertising workshops at the resource center to undergraduate students at UCI; wrote scripts for weekly update videos; acted as a correspondent informing students of weekly events in videos on the SSARC’s YouTube channel.

• 

  Starbucks

  Aug 2012 - Mar 2014

  Trained new employees in Starbucks culture and beverage production techniques; gained managerial experience overseeing new hires; performed a leadership role by assigning positions to employees and keeping track of production of beverages and cleanliness of store. Excelled in customer service; gained experience in following instructions and routine tasks; learned to work as a team player; adapted to working in a fast paced environment; made beverages for a multicultural consumer base.

  • Learning Coach

    Dec 2013 - Mar 2014

  • Barista

    Aug 2012 - Nov 2013
• 

  YouMail, Inc

  Apr 2014 - Mar 2017

  Owner of social media channels for YouMail; schedules daily posts on social media channels to build company image and brand, writes content for company blog and posts twice weekly, creates content for website to boost company’s SEO, tracks daily metrics of ad campaigns; trained in media buying to create ad campaigns to boost user acquisition; vendor at trade shows informing potential users about the app and troubleshooting app issues. Managed YouMail inquiries via social media channels and YouMail Help Center, trained Customer Care Agents in appropriate customer service and techical support; interviewed potential employees for hire; provided customer support for end users; corresponded with users via phone, live chat, social media channels, and email to resolve issues with YouMail app.

  • Associate Marketing Manager

    Feb 2015 - Mar 2017

  • Community Manager

    Apr 2014 - Feb 2015
• 

  The Designory

  Apr 2017 - Mar 2020

  Utilizes talents in project management, organization and time management to successfully juggle simultaneous tasks. Has in-depth involvement in day-to-day tasks to allow for early identification of potential challenges. Manages project scope and timeline and executes changes in scope when additional requests are made. Leads weekly project status meetings and provides reports on project’s status. Communicates directly with clients to advise on project matters. Helps identify appropriate resources needed and develop schedules to ensure timely completion of global and projects with video, digital and print brochures, or web image deliverables. Show less

  • Project Manager

    Feb 2019 - Mar 2020

  • Associate Project Manager

    Apr 2017 - Jan 2019
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  500 Designs

  Mar 2020 - Jun 2023

  Facilitates branding, UI/UX design, and digital strategy projects for clients in various industries including investment, technology, and medical.Manages project workflows across strategy, design, and web development teams to ensure project scope, deadlines, and client expectations are met.Provides clients and internal leadership teams with regular project status reports.Has in-depth involvement in day-to-day tasks to allow for early identification of potential challenges.Leads team to standardize internal processes around team communication and project organization using Monday.com and Dropbox. Show less

  • Senior Design Producer

    Mar 2022 - Jun 2023

  • Design Producer

    Mar 2021 - Mar 2022

  • Project Manager

    Mar 2020 - Mar 2021
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  Designory

  Jul 2023 - now

  Senior Project Manager