Christophe Muller

Christophe Muller

Shift leader

Followers of Christophe Muller599 followers
location of Christophe MullerArlon, Walloon Region, Belgium

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  • Timeline

  • About me

    Technical analyst

  • Education

    • ISFSC

      2004 - 2009
      Communication Communication and Media Studies

      bachelier en communication de type court.

    • CEFORA Bruxelles Formation

      2014 - 2015
      Consultant intérim en titres-services intérim
    • Centre IFAPME Liège-Huy-Waremme

      -
      It support Information Technology
    • Kaplan International College London

      2010 - 2010
      English efficient level
  • Experience

    • Caffѐ Nero

      Jun 2010 - May 2011
      Shift leader

      customer service, coffee maker, shift leader at Victoria Station, London, UK.

    • Starbucks

      Jan 2011 - Jan 2014
      Barista

      Coffee maker, customer service, master Flat White.

    • Abercrombie & Fitch

      Oct 2012 - Dec 2012
      Morning Impact

      Stocking up the arriving, organising the stock room, receiving the deliveries, folding the clothes to make up good impression before the opening. Work in an international environment, daily use of the English as the company is American, first store in Belgium and therefore test market.

    • Benugo

      Feb 2015 - Jun 2015
      Team member

      Making the beverages, preparation of the food, organising the shop. Opening and closing of the shop. Work in a team, daily cashing operations.

    • Apple

      Jun 2015 - Dec 2015
      Technical Consultant

      Customer care in the English and French languages working at the European Head office of Apple in Ireland. The Daily tasks were to resolve the numerous issues the customer would encounter using our products. Team work, work under pressure, evolving in to a fast paced environment.

    • IKEA Group

      Mar 2016 - May 2017
      Service clientèle

      customer service bij IKEA groep België, resolving issues related to the IKEA's products

    • Eurostar

      May 2017 - Oct 2017
      Agent commercial
    • Starbucks

      Oct 2017 - now
      Barista
    • CTG

      Mar 2021 - now
      Helpdesk Agent
  • Licenses & Certifications

    • ITIL Operational Support and Analysis (ITIL-OSA)

      PeopleCert
      Feb 2022
    • Microsoft Azure Fundamentals: Azure Service Resilience

      Skillsoft
      Apr 2024
      View certificate certificate
    • Microsoft Azure Fundamentals: Monitoring Azure Services

      Skillsoft
      Apr 2024
      View certificate certificate
    • Microsoft Azure Certifications

      Digital Learning Hub Luxembourg
      Apr 2024
    • Microsoft Azure Fundamentals: Migrating to Microsoft Azure

      Skillsoft
      Apr 2024
      View certificate certificate
    • Azure Fundamentals

      Skillsoft
      Apr 2024
      View certificate certificate
    • Azure Fundamentals: Cloud Computing

      Skillsoft
      Mar 2023
      View certificate certificate
    • Microsoft Azure Fundamentals: Azure RBAC & Azure Policy

      Skillsoft
      Apr 2024
      View certificate certificate
    • Developing Solutions for Microsoft Azure: Virtual Machines

      Skillsoft
      Apr 2024
      View certificate certificate
    • Microsoft Azure Fundamentals: Network Infrastructure

      Skillsoft
      Apr 2024
      View certificate certificate
  • Volunteer Experience

    • Verkoper

      Issued by Oxfam on Jul 2014
      OxfamAssociated with Christophe Muller