Russell Sawyer

Experience

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  L.L.Bean

  Jun 1997 - Jul 1999

  Journeyman Electrician

  Maintenance electrical for wear house and retail store. Programmable logical control (PLC) and computer controlled systems on a 24/7 operation. I have experience with all aspects of commercial electrical and electrical theory.

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  United States Air Force

  Jun 1999 - Jun 2008

  Loadmaster

  Provided technical, analytical, and logistical expertise to support safe aircraft operations. Reviewed cargo manifests and calculated weight & balance to ensure proper loading and stowage of cargo, as well as passengers and crew. Maintained accurate records and required paperwork. Reported cargo issues immediately to pilot to prevent issues. Operated various equipment and tools to move cargo.Key Achievements:Maintained 100% accountability for inventory, use, and demonstration of service and safety equipment.Delivered comprehensive training to 200+ Loadmasters during three-year tenure as Loadmaster Instructor.Developed, implemented, and enforced policies and procedures in accordance with instructional manuals. Show less

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  Jacobs Technology

  Jun 2008 - Oct 2016

  System Administrator

  Technical Scope: Windows XP-10, Windows Server 2003-2008, Active Directory, Global Policies, Microsoft Office, SCCM, PowerShell, C++, Visual Basic, VLAN, DNS, DHCPManage and maintain network of 400+ Windows-based computers, stand-alone applications, two servers with 40+ terabytes of data, and printer servers for government client. Interface with stakeholders to elicit requirements; present briefings on impacts of system changes. Perform in-depth troubleshooting to identify root causes of errors and malfunctions on desktops, networks, systems, and equipment. Continually provide training to end users on security best practices, technical policies and procedures and software troubleshooting.Key Achievements:Ensured 100% compliance with all security requirements and configuration standards; implemented and maintained domain-level security using group policy, PKI certificates, multi-factor identification smart cards, and VPN access.Initiated research and successfully resolved security vulnerabilities using STIG checklists on servers to minimize risk and enforce policies.Installation of standard system configurations for operating systems, software, and settings on multiple computer models to include networking configuration, switch configuration and Domain and active directory access.Partnered with internal and external colleagues to coordinate creation and secure transfer of critical information and data.Slashed technical support resolution time by 80% by configuring secure remote system access and automation using batch files.Established solid reputation for leadership and problem solving; continually train end users and peers on group policy changes, software configuration, network configuration, Windows system set up, work station security and user best practices, file sharing, and other network management procedures. Show less

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  Spectrum Healthcare Partners

  Oct 2016 - Dec 2017

  Systems Administrator II

  • SCCM Administrator - Software package creation and application deployment for OSD• Domain Administrator and the go to person for Level 1 and Helpdesk teams for escalation and complex problem resolution.• Managed 5 domains including AD, DNS, DHCP, GPO and SCCM• Lead O365 migration project to move users to O365 and migrate their accounts and computers to a new domain.• Server management all virtual servers in SCVMM and vCenter• SharePoint user access and administration• Configured phone and voicemail integration with Exchange using Cisco Call Unity Manager Phone system • Queue management support using Spiceworks ticketing system in compliance with SLAs Show less

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  Maine Medical Center

  Feb 2018 - Mar 2022

  • Developed and implemented strategy with IT Leadership, stakeholders and vendor for migration of over 7000 sites from 2 SharePoint 2010 environments to 4 SharePoint 2019 environments• Arranged and instituted the upgrades of software and servers for SharePoint, SAP, MIDAS, SAS, Qlik, Capsule, and PowerBI• Managed and maintained over 75 Windows 2003-2016 servers• Developed and administered troubleshooting and testing strategies for optimization and automation for best user experience• Identified and mitigated potential security risks• Subject Matter Expert for SharePoint and SAP server environment and application management Show less

  • Senior System Engineer

    Feb 2018 - Mar 2022

  • System Engineer

    Feb 2018 - Sept 2020
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  MEMIC

  Mar 2022 - now

  • Manager, End User Computing

    Jun 2022 - now

  • Senior System Engineer

    Mar 2022 - Jun 2022