Mandi Butynski

Experience

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  YoungWilliams

  Oct 2008 - Dec 2014

  Brand Manager | Graphic Designer

  Owned the production of top-tier digital design and documents, which led to the success of multi-million-dollar bids for Child Support services across over 50 counties and 20 states. I utilized insights from both quantitative and qualitative research to inform the user experience and produced work iteratively, employing a human-centered design approach.Following my success, I was promoted to Brand Manager, overseeing the corporate and project branding identity. In this role, I executed the branding plan across various organizational units, media, and project locations. I also served as a Creative Director with a leading web company, where I spearheaded the concept and deployment of a new responsive company website and mobile app.In all my roles, I prioritized user experience and search engine optimization to align with and support corporate strategic goals. Show less

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  Blue Cross Blue Shield Association

  Jan 2015 - Sept 2016

  User Interface Designer

  Produced engaging design concepts, interactive prototypes, and refined final designs throughout the development process. I worked closely with Product Managers, engineers, researchers, and content strategists to oversee the user experience of a notable application, Live Healthy Mississippi, from its initial conception to successful launch.I effectively prioritized and managed multiple parallel-path projects. I also collaborated with various teams to solve complex issues and create experiences that showcased our company's unique capabilities and personalities. I was able to increase productivity by implementing time-saving tools such as a maintenance calendar for monthly updates to all internal and external web applications, and a cohesive style guide to ensure consistent design language across all customer touch points.I successfully managed multiple projects in an agile, fast-paced environment. However, I eventually resigned due to a family promotion and transfer. Show less

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  Netchex

  Feb 2017 - Jul 2018

  UX/UI Designer

  Owned the experience for a significant portion of our product suite. I was involved in all stages of the product development lifecycle, from ideating the next innovation to working collaboratively with User Research, Engineering, and Product Management to bring it to fruition. My role also involved driving the development and communication of design guidelines and patterns to ensure a consistent and intuitive experience across all our products.I articulated and translated user needs across all functional roles using personas, user flows, journey maps, wireframes, and prototypes. This led to the redesign of the Benefits Enrollment application. I was subsequently promoted to User Testing Lead, where I developed a user testing process in collaboration with our Product team. This role involved conducting interviews, creating prototypes, testing, and task analysis to populate a findings and recommendations matrix.I also assisted in the development and evaluation of personas, user stories, and usability studies. Throughout my tenure, I was able to gather critical insights on responsive design, interactions, usability, accessibility, visual design, and technology trends best practices. Show less

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  Accruent

  Jul 2018 - Mar 2019

  UX Designer

  Took charge of the design for two enterprise-level products and worked collaboratively with an international team of UX designers and engineers on 18 innovative product experiences. I honed my ability to present convincing rationales for design decisions and balanced innovative thinking with pragmatic considerations. My experience extends beyond the execution of design to understanding the business aspect of the product. I utilized data-driven decision-making and actively engaged with cross-functional teams and stakeholders to create outstanding software experiences. My deliverables ranged from personas, workflows, journey maps, wireframes, prototypes to UI specifications documents. I also developed and maintained a reusable resource of UX patterns to ensure consistency in design experiences across the enterprise. To validate designs and assumptions, I conducted usability tests, A/B testing, heuristic, and accessibility reviews. Show less

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  DXC Technology

  Mar 2019 - Jun 2021

  Led a team of twelve UX/UI/XR professionals, setting new standards in operational excellence. I was instrumental in defining and driving DXC design's future in a fast-paced corporate environment, providing daily design leadership. I held a highly visible role, emphasizing boldness, urgency, accountability, and transparency in my work. I was responsible for identifying and setting the UX growth strategy, inspiring others to push the boundaries of what's possible. As a mentor, I worked with designers across various disciplines, providing feedback to continually raise the quality bar. I effectively worked across organizational boundaries to define, manage, and prioritize work. Show less I consistently delivered high-performance, competitive solutions and enhanced customer experiences for the world's largest companies. With an average time billable rate of 98%, and a top score in providing innovative solutions, I have enabled global companies to effectively run their mission-critical systems, ensuring accessibility and scalability across all platforms.My passion for brand, craft, and design fidelity has guided my research and design process, always with a keen eye on UX heuristics and ADA guidelines. I have actively collaborated with shareholders and engineering teams to create innovative experiences for all of DXC's top clients. My strong knowledge of best practices for web-based information architecture and design, as well as usability principles and techniques, has been a key factor in my successful contributions to the team. Show less

  • UX/UI Capability Lead

    Aug 2019 - Jun 2021

  • Senior User Experience Designer

    Mar 2019 - Jun 2021
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  ArisGlobal

  Jun 2021 - Jan 2024

  Associate Director of Product Design

  I accelerated development and drove innovation while leading a team of Senior UX Designers, User Researchers, and UI Developers. I refined my user experience craft by elevating our data analytics domain with AI and Machine learning. I established guidelines, best practices, and repeatable design patterns to streamline our workflows. Additionally, I was responsible for creating strategic UX direction and setting priorities for development roadmaps, product design, and talent resourcing. My leadership style was characterized by empathy and a knack for managing people through challenging times. I thrived in ambiguous environments and was adept at breaking down complex problems into clear, actionable goals. I maintained a constant desire to innovate for our customers.Key Achievements:• Grew a dynamic global team from 5 to 12, introducing UX Research to provide design innovation across all 18 enterprise applications.• Pioneered the AI LLM component pattern, adopted globally, increasing customer adoption with two beta customers in four months.• Expanded org-wide design system from 9 to 46 reusable components and patterns as Product Owner to increase design and development speed and accuracy. Show less

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  Proliant

  Mar 2024 - now

  Product Design Lead

  Embracing the challenge of driving innovation in the #PeopleFirst Economy by shaping the future of HR tech. Excited to lead the organization in crafting seamless user experiences and incorporating AI to drive efficiency and effectiveness. Key Responsibilities:• Lead the future vision for product design, driving innovation with a pulse on latest industry trends.• Incorporate AI technologies to enhance product functionality and streamline user workflows.• Collaborate cross-functionally to define and execute design strategies that align with user needs and business goals.• Mentor and guide designers to foster growth and expertise in the evolving landscape of UX/UI design. Show less