Jitender Gambhir

Experience

• 

  HDFC Bank Ltd

  Nov 2005 - Nov 2006

  Assistant Manager - Operations

  Responsible for the Operations and Sales at the Teller counter.Handling bulk cash transactions, Issuance of DD/MC’s, Clearing Operations, Audit, Vault & ATM Custodian.

• 

  ICICI Securities Ltd

  Dec 2006 - Jan 2009

  Sr Relationship Manager

  Responsible for Business Development, Marketing & Customer Satisfaction through Wealth management and Revenue generation by regularly doing Portfolio deepening & New Acquisitions, Cross selling various Financial Products like Insurance - Life/General, Mutual Funds, Equity, IPO’s.

• 

  DHANLAXMI BANK

  Apr 2010 - Dec 2012

  Branch Operations Manager

  Branch Operations, Audit, Customer Service, Admin & Business Development at the branch level.

• 

  Axis Bank

  Dec 2012 - now

  Track business through E CRM and comprehensive monitoring & control framework along with Audit and Compliance.Strategize branch operations and address to the requirements of our diverse customer cross section. Revenue generationEnhance market penetrationAudit ComplianceEnriching Customer Experience Responsible for Customer Service at branch, enriching existing liability portfolio along with new quality acquisition of CA SA and Retail term deposits. Need based Cross sell through proper monitoring of CRM.

  • Vice President (BH)

    Apr 2022 - now

  • AVP (Branch Head)

    Sept 2019 - Apr 2022

  • AVP (Ops Head)

    Sept 2017 - Sept 2019

  • Sr Manager (OH)

    Dec 2015 - Aug 2017

  • Manager, Customer Service and Sales

    Dec 2012 - Dec 2015