Anderson Monma

Experience

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  ITAIM Internacional de Consultoria e Planejamento Ltda

  Jan 1997 - Jun 2002

  Analista de Pesquisa e Desenvolvimento

  Research: *Contributed to develop NBR ICE 60598 - Luminairies*Develop/research luminaires to harzadous environments - IP65/67 - IPT*Lighting calculation software development*Warehouse software implementation lead analystApplication Products:*Responsible to Lighting calculations and recommendations. *Technical Assistance to customers (lighting design)

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  Accenture Technology Solutions

  Jun 2002 - Jun 2008

  Systems Analyst

  + SAP BW- Bex Reports, workbooks and Query Designer – changes & improvements- Performance Analysis and Improvements in Load Process (FULL/DELTA)- Creation of Infopackage, Cube, ODS, Jobs, Event Chain, Infospoke (Open Hub), Update Rules, Key Figures, Variants - Process Chain Maintenance, Creation and Analysis+ ABAP - ABAP Brazil Team Lead & Technical Designer- ABAP Technical Designer & Performance Ana-lyst- Software Quality Assurance Lead- ABAP Technical Designer- Workbook Developer Analyst – (CMMI)- Software Quality Assurance Standards Analyst (CMMI)- Performance Analyst and Software Quality Assurance- ABAP Developer (Report, Sapscript, Exit, Interface Inbound / Outbound, Online)- Data convertion (LSMW) Show less

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  IBM Global Services

  Jun 2008 - Feb 2015

  * Heineken – Brazil & Mexico Operation- Responsible for Management of Incident & Problem Management - Responsible for Management of Enhancements – Planning & Monitoring- Responsible for manage Brazil SLA and KPI’s- Brazil Resource & Effort activities - Forecasting & Actuals reports- Management of Business compliance activities- Responsible for Business Continuity Plan Management- Client facing- Contract & scope management* BM&F Bovespa – Brazil- Responsible for Management of Incident & Problem Management - Responsible for Management of Enhancements – Planning & Monitoring- Responsible for manage Brazil SLA and KPI’s- Brazil Resource & Effort activities - Forecasting & Actuals reports- Management of Business compliance activities- Responsible for Business Continuity Plan Management- Client facing- Contract & scope management* NACCO Materials Handling Group – Brazil & USA Operation- Responsible for Management of Incident & Problem Management - Responsible for Management of Enhancements – Planning & Monitoring- Responsible for manage Brazil SLA and KPI’s- Brazil Resource & Effort activities - Forecasting & Actuals reports- Management of Business compliance activities- Responsible for Business Continuity Plan Management- Client facing- Contract & scope management* AMGEN (Brazil & USA & India Operation) - Responsible for Management of Incident & Problem Management - Responsible for manage Brazil SLA and KPI’s- Brazil Resource & Effort activities - Forecasting & Actuals reports- Management of Business compliance activities- Responsible for Business Continuity Plan Management- Brazil Focal Point of Business Transformation Project – Lean & Efficiency* Royal Dutch SHELL (Worldwide Operation)- Brazil Lead for SAP BW/BO & ABAP teams - Brazil Resource & Effort activities - Forecasting & Actuals reports- Responsible for manage SAP BW/BO & ABAP - SLA and KPI’s Show less * Royal Dutch SHELL (Worldwide Operation)- Brazil SAP BW Analyst - Change Management Brazil Focal Point- Team member of Lean Thinking Project- Bex Reports, workbooks and Query Designer – changes & improvements. - Performance Analysis and Improvements in Load Process (FULL/DELTA)- Creation of Infopackage, Cube, ODS, Jobs, Event Chain, Infospoke (Open Hub), Update Rules, Key Figures, Variants - Process Chain Maintenance, Creation and Analysis- Knowledge Transfer sessions with power-users - Improvements implemented in Cubes, ODS Show less

  • SAP Project Manager

    Oct 2009 - Feb 2015

  • IT Specialist - SAP BI

    Jun 2008 - Oct 2009