Anas Mahmood

Experience

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  Sindh Technical Education and Vocational Training Authority

  Jun 2012 - Aug 2012

  Internee

  • Pre audit of visiting faculty bills as a part of expenditure management process• Pre audit of all petty cash expenses accounts as a part of expenditure management process• Compilation of payrolls of STEVTA Headquarters’ staff • Assured the proper administration, processing and tax ability of payrolls• Compilation of annual payments data for the preparation of Audit Report 2011-12

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  Faysal Bank

  Dec 2012 - Apr 2015

  Relationship Manager

  • Customer Relationship Building within the domain of Retail Banking Function• Managing assigned portfolio with a view to achieve sales target thus deepening existing relationships• Promotion of the Bank’s product to the existing relationships and capitalizing on cross-sell opportunities• Sales and marketing of Wealth Management Product Bancassurance to achieve allotted monthly target• Maintain call reports and customer visit schedules to ensure effective interaction with key clients• Assuring the proper documentation for the Account Opening and Closure Procedure• Performing the due diligence in preparation and upgrading customer’s profile i.e. KYC and Risk Assessment• Conducting Customer Profile Reviews of the branch portfolio i.e. Event Driven Reviews (EDR) & Periodic Reviews (PR)• Managing the Branch Floor and attaining the high standards of Branch Service Quality• Lodging customer complaints on Complaint Management System and contributing towards their resolution Show less

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  Meezan Bank Limited

  Apr 2015 - Dec 2015

  Personal Banker

  • Customer Relationship Building within the domain of Retail Banking Function• Implement the designed strategies to retain present businesses and acquiring new prospective clients• Implementing Tail Management Process as ongoing activity to eradicate low balance accounts• Promotion of the Bank’s product to the existing clients i.e. Cross-sell to achieve allotted monthly targets• Supervised and coached BDO sales team in NTB account opening activity to meet branch targets• Work closely with the BM, TL and Business Development Officers to maximize the sales potential of the branch• Create customer awareness on new product and services being introduced by the bank• Managing the Branch Floor and attaining the high standards of Branch Service Quality Show less

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  Standard Chartered Bank

  Jan 2016 - Apr 2021

  Premier Service Manager

  • Responsible or serving as the primary contact person for Corporate and Commercial Banking clients and internal staff for advice, enquiries, complaints and service issues.• Act as a service partner and work together with RMs, product Sales, Operations to solve client issues and identify opportunities to improve overall client service experience.• Provide the highest standard of client services in response to client enquiries, complaints, and resolving transactional errors so as to create lasting relationship with our clients.• Cross sell of ancillary products i.e. Payments, Collections, and Employee Banking mandates.• Facilitate Channels on boarding, on-going maintenance activities including training and post implementation service support to our Straight2Bank clients.• Provide Straight2Bank training to client for non-complex implementations via phone, web-ex and face to face meetings.• Work closely with Transaction Banking Implementation Manager for complex implementations as per agreed process.• Comply with Operational Risk Framework set out for Client Services Group (CGS) including but not limited to client identification, complaints and enquiry handling.• Adhere to policies including compliance and legal requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations. Show less

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  Habib Bank Limited

  Apr 2021 - now

  Relationship Manager

  • Managed a portfolio of large-ticket corporate clients, aimed at increasing portfolio size and achieving annual sales targets by soliciting new business and nurturing existing relationships.• Strengthened and deepened relationships with existing clients by providing tailored banking solutions, resulting in increased business volumes and secured complete business wallets.• Proactively identified new business opportunities and cross-sell of corporate banking products, such as payments, collections, employee banking mandates and payroll solutions.• Evident engagement with senior management of client organizations such as Ambassadors, High Commissioners, Country Directors, Country Representatives, Chief of Party, CEOs/CFOs and Finance Directors, ensuring a high level of client satisfaction and minimal escalations.• Ensured compliance with KYC, AML, and regulatory requirements, promptly addressing any issues and performing regular KYC reviews and due diligence.• Submitted complete and accurate credit proposals with comprehensive financial analysis, financial modeling, and industry risk assessments for clients, ensuring timely approval and disbursement of credit facilities.• Ensured alignment with the bank's credit policies and procedures while handling day-to-day transactions, ensuring compliance with all regulatory frameworks and maintaining a strong portfolio risk profile.• Collaborated with internal teams to review and assess sector stability, profitability, and growth potential, ensuring adequate portfolio diversification in line with the bank’s risk management strategy.• Managed and processed documentation for new account openings and ongoing maintenance, ensuring full compliance with bank policies, KYC guidelines, and operational procedures.• Maintenance of deal pipeline and call plans and sharing with the team leader as per defined timelines.• Comply to all internal and external policies and procedures to safeguard the Reputational Risk of the bank. Show less