Deep Enrich
Eric James Tan
241 followers
Taguig, National Capital Region, Philippines
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About me
Professional, Service Quality Assurance at Ingram Micro
Education
Technological University of the Philippines
2000 - 2004Computer Engineering Technology/Technician
Experience
Teleperformance
Apr 2006 - Aug 2014Quality Assurance Supervisor
Jan 2012 - Aug 2014Quality Assurance Analyst
Jun 2007 - Dec 2011Technical Support Specialist
Apr 2006 - Jun 2007
Ingram Micro
Feb 2015 - nowProfessional, Service Quality Assurance
Jan 2022 - nowSenior Performance Readiness Trainer
Feb 2019 - Dec 2021Process Auditor
Jan 2017 - Feb 2019Service Quality Coach
Feb 2015 - Jan 2017
Licenses & Certifications
- View certificate
Phone-Based Customer Service
LinkedIn
- View certificate
Teaching Techniques: Writing Effective Learning Objectives
LinkedIn - View certificate
Project Management Foundations: Schedules
LinkedIn - View certificate
Instructional Design: Creating Video Training
LinkedIn - View certificate
How to Design and Deliver Training Programs
LinkedIn - View certificate
Instructional Design: Needs Analysis
LinkedIn - View certificate
Customer Service Foundations
LinkedIn - View certificate
Introduction to Business Analytics
LinkedIn
Honors & Awards
- Awarded to Eric James TanIngram Micro Star Awards Circle of Excellence Awardee Ingram Micro thg 12 2023
- Awarded to Eric James TanIngram Micro Luminary Awardee Ingram Micro thg 7 2023
- Awarded to Eric James TanIngram Micro Star Awards Circle of Excellence Awardee Ingram Micro thg 12 2018
- Awarded to Eric James TanIngram Micro Service Awardee Ingram Micro thg 2 2018
- Awarded to Eric James TanIngram Micro Circle of Excellence Awardee Ingram Micro thg 12 2017
- Awarded to Eric James TanCatch Me at My Best Innovation Awardee Ingram Micro thg 10 2017
- Awarded to Eric James TanQP&A Best in Class Awardee Ingram Micro thg 9 2017
- Awarded to Eric James TanQP&A Best in Class Awardee Ingram Micro thg 9 2016
- Awarded to Eric James TanIngram Micro Bravo Awards Awardee Ingram Micro thg 12 2015
- Awarded to Eric James TanIngram Micro Big Leap Awardee Ingram Micro thg 10 2015
- Awarded to Eric James TanIngram Micro Impact Awardee Ingram Micro thg 6 2015
- Awarded to Eric James TanQA Supervisor MVP Awardee Teleperformance thg 11 2013
- Awarded to Eric James TanTeleperformance Service Awardee Teleperformance thg 3 2012
Volunteer Experience
Volunteer
Issued by Brigada Eskwela
Associated with Eric James Tan
Languages
- enEnglish
- fiFilipino
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