Thiago Bizzotto

Experience

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  Trajetória UFPR

  Apr 2014 - Aug 2014

  Sales Trainee

  Trajetória UFPR was the biggest internship fair inside Paraná state, which gathered more than 30 different important business companies through two consecutive days. During 2014's edition, we received about 7.000 students interested on job opportunities.As a sales trainee, I had my first business experience and I consider it extremely important for my business development during college time, more specifically for developing soft skills during sales negotiations.

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  Ecomp - Empresa Júnior de Informática da UFPR

  Jun 2014 - Dec 2016

  I just had the great opportunity for being the first person to take on the Sales Manager title on Ecomp (Tech Junior Entrepreneurship). My goal was to define this new area's scope and processes, and these were some of my duties:- Sales presentations and first touchpoint with clients;- Briefing meetings with the team which got responsible for the project;- Project's scope definition and document project's requirements and success criteria;- Team facilitation to develop project's time and value estimation.- Client's relationship through the entire life cycle. Show less

  • President

    Jan 2016 - Dec 2016

  • Sales Manager

    Jan 2015 - Dec 2015

  • Marketing Assistent

    Jun 2014 - Dec 2014
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  Eadbox

  Oct 2016 - Apr 2018

  - Responsible for dealing with product's roadmap planning and have it aligned with stakeholders;- Manage and prioritize the product's backlog- Facilitate the sprint planning ceremony with the entire team;- Listening tours with CS and Sales people to gather product feedbacks. - Weekly follow up for technical support's performance KPIs;- Keep up customer service quality and NPS;- Get the technical support are ready to scale up on collaborators number;- Prioritization on issues aside with product/tech area. - Support service for customers regarding Eadbox LMS solution- Product qualification and training for new customers that acquire this extra-service.

  • Product Manager

    Jun 2017 - Apr 2018

  • Technical Support Manager

    Apr 2017 - Jun 2017

  • Technical Support Internship

    Oct 2016 - Mar 2017
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  Leankeep Software

  Mar 2019 - Dec 2019

  Scrum Master

  - Agile coaching for the whole product team;- Help the team splitting up deliveries through small and continuous improvements;- Help the team to organize and plan time boxed sprints;- Facilitate sprint planning meetings;- Bring up Scrum cerimonies routine such as Standup Dailies;- Daily performance follow ups using burndown graphic.- Facilitate the sprint retrospective with the whole team, with the purpose to bring scrum values such as adaptation, transparency and self-inspection. Show less

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  Leads2b

  Dec 2019 - Nov 2020

  Scrum Master

  Promoted a continuous delivery and continuous improvement culture for the product team, building a self-criticism and autonomy based environment, demystifying the need of authority and micromanagement for bringing up results.Used a few performance dashboards as a sight management bases and for the team's self inspection.

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  Hero99

  Feb 2021 - Nov 2022

  Product Owner

  Headed the development of a technology product for a print-on-demand drop-shipping factory based on Irvine, CA, which offers custom and premium apparel for the industry.My main goal was to speed up products lifecycle time and improve the warehousing efficiency, including inventory and sourcing automation, orders management through the operator routine, and orders' fulfillment.

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  MerchFarm

  Nov 2022 - now

  Product Manager