Alison Flacks, PMP

Experience

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  George Mason University

  Aug 2006 - Jan 2008

  Graduate Research Supervisor

  Supervised undergraduate researchers while they performed social-emotional and cognitive testing on preschool children enrolled in the local Head Start program. Trained undergraduate researchers how to correctly utilize testing instruments while at the study sites. Implemented research protocol, including obtaining informed consent, developing research measures, collecting and analyzing data, and reporting results. Established positive working relationships with Head Start teachers and administrators. Show less

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  Northern Virginia Psychiatric Group

  May 2007 - Aug 2007

  Research Intern

  Performed a retrospective chart review of children and adolescents with obsessive-compulsive disorder (OCD). Completed a literature review using journal articles and other resources. Collected chart data for fifty patients and analyzed data using SPSS. Reported statistically significant results that a patient's age at the beginning of OCD treatment significantly predicted the completion of treatment. Used findings to create a professional handout for parents of OCD children that was available on the company's website. Show less

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  Circle Solutions, Inc.

  Jun 2008 - Feb 2014

  Managed a team that performs inquiry response and information dissemination activities for a large National Institutes of Health (NIH) contract. Produced regular and ad hoc project reports for the client, including budget development, quantitative and qualitative data reporting, trend analysis, and progress updates. Performed quality assurance measures for all tasks. Oversaw the Spanish translation process for Institute publications. Directed the printing of Institute materials and provides monthly reports on the status of publications. Show less Led inquiry response tasks in a government call center, including responding to complex public inquiries via telephone, email, fax, and mail, developing custom responses, and researching a variety of health topics. Managed Continuing Education program for nurses, including receipt and scoring of test submissions, data entry and analysis, preparation and dissemination of completion certificates, and submission of quarterly reports to the Maryland Nurses Association. Maintained exhibit calendar and organized all exhibit-related tasks for 15-20 national conferences. Show less

  • Information Services Manager

    Oct 2012 - Feb 2014

  • Health Communications Manager

    Nov 2011 - Oct 2012

  • Associate Clearinghouse Manager

    Jun 2010 - Nov 2011

  • Senior Information Specialist/Exhibit Coordinator

    Jun 2008 - Jun 2010
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  SAIC

  Feb 2014 - now

  Managed a team of 10+ individuals across multiple workstreams for a multi-million dollar government contract; tasks included budget management, client engagement, staff recruitment and development, quality assurance, deliverable preparation and submission, and strategic planning. Supported the mission of the Defense Health Agency (DHA) in its journey to become a high reliability organization by integrating and improving the effectiveness of health care services for Service members, Veterans, and their families through the quadruple aim (improved readiness, better health, better care, lower costs). Provided and oversaw program management tasks, including meeting facilitation, dashboard tracking, drafting key deliverables and documents, data analysis, researching and writing key issues summaries, and responding to taskers. Established strong, positive relationships with DHA personnel and clinical subject matter experts, resulting in increased collaboration and more efficient execution of military health projects across the agency. Drafted and edited work products (e.g., leadership briefings) and policy documents (e.g., DHA-Procedural Instructions, Reports to Congress). Identified key process improvements and managed client deliverables. Show less Supported the joint mission of the Department of Defense (DoD) and Veterans Affairs (VA) to integrate and improve the effectiveness of mental health services for Service members, Veterans, and their families. Served as lead project management support for the Psychological Health Council, a leadership and advocacy group focused on operational readiness and integration of health promotion and clinical services between DoD, VA, and Department of Health and Human Services (HHS). Identified key process improvements to help the Psychological Health/Traumatic Brain Injury Support Team work more efficiently. Show less

  • Health Subject Matter Expert

    Mar 2023 - now

  • Program Manager

    May 2018 - Mar 2023

  • Deputy Program Manager

    Feb 2014 - May 2018