Kimberly Akinduro

Experience

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  Wax InQ

  May 2019 - now

  Social media manager/brand awareness

  • Developed digital marketing strategies and brand awareness with the aim of identifying potential consumers• Set social media goals to drive traffic to the client’s music and gather information from fans by using polls• To increase streams or sales through advertisements and engaging and connecting with target audience and customers on social media• Created relevant digital content to enhance and drive engagement • Managing all the social media profiles, publishing content, listening, replying to comments and analysis• Executing and developing the digital marketing strategy across social media platforms Show less

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  YOUR DOORSTEP SERVICES LIMITED

  Jun 2019 - Jan 2020

  Administrative Office Assistant

  • Managed calls, emails and letters responding to these in an efficient and professional manner• Efficiently managed appointment bookings as well as logged client information whilst adhering to GDPR requirements• Managed office supplies and stationery which required database management• Worked on project support assignments including a range of project support activities such as meeting administration, minute taking, and assisting report writing and supporting• Managed the company’s social media presence by posting regularly and representing the business at professional social gatherings Show less

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  The K Print

  Dec 2019 - now

  UI/UX Designer

  • Consulted with startup companies to review current products and provided design solutions with web design and flyers to solve user needs and business challenges through User research, Interaction design, Visual design, and Prototyping.

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  Southwark Council

  Jan 2020 - now

  Customer Service Officer

  • Interact with customers through phone and email to provide and process information in response to enquiries• Anticipated the needs of customers to provide the perfect solution in a compassionate manner, always paying attention to detail• Liaise with contractors to book appointments for residents and raise service requests and update system notebooks as appropriate• Admin duties-Deal with telephone and face to face enquiries, emails, letters and texts from customers in a professional manner• Record and maintain customer records• Developed great communication skills in order to provide resolutions through efficient dialogue with customer and colleagues Show less