
Corey Shane
Assistant Store Manager

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About me
Member Success Specialist I
Education

Chatfield Senior High School
2000 - 2003Yes Customer Service and Sales ManagementActivities and Societies: Football Team
Experience

Famous Footwear
Jan 2004 - Apr 2008Assistant Store Manager• Regulated and ensured consistent customer service for every store guest• Asked analytical questions to assist customers with product selection and purchases• Carried out and enforced store policies, procedures and controls• Perpetuated store functionality by overseeing maintenance, planning, and delegation of procedural policy, cash flow operation, staff management and telephony expertise

RadioShack
May 2008 - Mar 2011Store Manager• Supervised and guaranteed excellent customer service through personnel evaluation• Coached and mentored direct reports in technical requirements of vast electronics product lines, including the sale of all 3 major cell phone companies.• Educated employees in professional sales procedures to include competitive market awareness with an emphasis on positive gross margin improvement• Carried out operational duties including category merchandising of inventory, maintenance of work schedules, and financial accountability of revenue Show less

Wells Fargo
Mar 2011 - Feb 2013Personal Banker / Assistant Branch Manager• Attended and greeted all customers in a courteous and friendly manner and analyzed customer needs to assist each client with product selection• Tidied and cleaned work area as necessary• Utilized superior communication skills to multi-task in a fast-paced environment and coordinate with the banking team

Alliancetel LLC (Metro PCS)
Mar 2013 - Jan 2017Area Sales Manager• Assessed top deals and analyzed pipeline each month• Oversaw and mentored store managers and sales representatives to encourage enthusiastic team participation and perpetuate sales contributions • Delivered performance reviews and continuously coached and educated sales team members• Carried out all company initiatives and promotions, including implementing sales and marketing methodology and product promotion and messaging strategy• Prospected for sales opportunities and built customer roadmap, contacts list, notes, and quotes• Conducted all store level interviews Show less

Windish RV
Dec 2016 - Dec 2019Sales Consultant• Ensure high quality customer experience while promoting and selling new and used RVs• Lead effective demonstration rides and walk through presentations, assessing client needs to offer competitive units and pitch features• Interact professionally and with high integrity while closing sales• Surpass sales goals and demonstrate best revenue-generating practices to the team and organization• Mediate between customers and all departments including retail, service and finance to streamline operations and communications• Study market trends, the RV industry and current dealership inventory to inform sales strategy• Airstream Master Level Sales Expert Show less

Canvas Credit Union
Jan 2022 - nowLoan Officer / Sales ExpertLoan Officer - Sales DepartmentCanvas Credit Union Lone Tree, CO (01/2022 - Present)Evaluate Loan Applications: Assess and process members' loan applications, ensuring compliance with credit union policies and financial regulations.Open New Accounts: Assist members in opening new savings and checking accounts, providing detailed information about account benefits and features.Product Sales: Promote and sell a variety of financial products, including credit cards, personal loans, and mortgage loans, tailored to meet members' needs.Create and Manage Membership Accounts: Facilitate the creation of new membership accounts and manage changes to existing accounts, ensuring accuracy and member satisfaction.Accomplishment: Consistently achieved or exceeded monthly sales targets by identifying opportunities to cross-sell products and services.Provide Exceptional Member Service: Offer personalized financial advice and solutions to enhance member relationships and foster long-term loyalty. Show less
Licenses & Certifications
- View certificate

Empathy at Work
LinkedInJan 2022 
Motor Vehicle Sales License
State of Colorado- View certificate

Creating Great First Impressions
LinkedInFeb 2022
Languages
- enEnglish
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