Arlindo Jonathan Melim De Caires

Experience

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  Acción Democrática

  Apr 2010 - Jul 2014

  Assistant in Political Communication Strategy

  • Supported on activation and distribution of communications materials with the use of multiple channels.• Created and managed content for social media platforms.• Assisted in the development and execution of comprehensive communication strategies for political campaigns, including messages and digital marketing initiatives.• Generated reports and presentations using Word, Power Point and Excel.

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  Pharmaceutical Chamber of Venezuela

  Sept 2014 - Oct 2017

  Executive Assistant

  • Provided administrative assistance to the executives and senior management, managing calendars, meetings, and coordinating events.• Handled phone calls, emails, and correspondence, ensuring timely and effective communication with internal and external stakeholders.• Assisted with data input and finance-related tasks.• Supported to the President with itineraries and travel arrangements.

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  TGI Fridays

  Jan 2018 - Feb 2020

  Chef

  • Assured the highest standards of quality.• Implemented proper food handling methods according to HACCP.• Completed closing duties as ensure all ingredients labeled and stored properly.• Trained the new staff members for preparation and presentation of food.

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  The Kebam

  Sept 2020 - Jul 2021

  International Research Lead (Volunteer Service)

  • Collected data on consumers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.• Designed surveys to discover prospective costumer’s preferences tailoring into the business objectives.

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  Accenture

  Jul 2021 - May 2023

  Ads Payments Analyst

  • Provided quality customer service by achieving consistent customer satisfaction (CSAT) ratings while always focusing on resolving cases efficiently and utilizing time productively.• Assisted user’s requests through effective communication and prompt resolution of payment issues such as billing system, refunds, taxes, among others within a worldwide social media platform.• Remained up to date payment policies, workflows, and operational activities.• Reviewed and identified potential issues while proposing solutions to reach the team’s goals. • Collaborated cross functionally with other teams identifying flows and proposing solutions.• Conducted investigations identifying potential risks and incomplete payments within the Payments Operations team. Show less

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  Cardinal Health

  May 2024 - now

  Master Data Specialist, EMEA