Siti Nor Aisah Ramli

Experience

• 

  Library & Resource Centre of UniKL City Campus

  Jul 2012 - Sept 2012

  Trainee Librarian

  • Learn about library management, such as Circulation department, Cataloguing department, Acquisition department and so on.• Help Library staff handling event.• Join orientation of new student and teach them how to use the available database provide by the library.

• 

  NCR Corporation

  Jan 2013 - now

  1. Monitors inventory to assure material will be available to meet customer delivery requirements2. Balances delivery expectations with delivery capabilities3. Active support of the regional inventory management team including participation in inventory/ asset review meetings and management meeting4. Balances delivery expectations with delivery capabilities5. Strives to delight customers with existing and innovative techniques6. Follow global processes and procedures utilizing management tools and or improvisation7. Proactive engagement with installation team8. Execute continuous improvement on quality and compliance to processes9. Works on a diverse scope, which requires analysis within general defined practices10. Identifies areas of improvement, understands issues, takes corrective action or escalates appropriately Show less 1. Provides secretarial services to Field Service Manager• Coordinate travel and hotel arrangement• Arrange and co-ordinate meetings, conferences2. Administrative support• Compose and manage routine correspondence• Distribute necessary goods/parts to engineer• Replenishment of the office supply & for engineer use• Arrange hardcopy of bill/Invoice to send to Account Payable India to process the payment• Book bindings• Documentation & Filling• Validate TNG maintenance service3. Manage office work related to the Field Service Manager• Duplicate/ renew ATM Diagnostic Diskette/ EPP Key Disk/ USB dongle• Liaise with supplier/ vendors to request quotation, sourcing for suppliers• Issue PO and ensure that the good received are tallied with the purchase order• Prepare quotation to customer upon request• Deal with vendor - drilling and mover service4. Time & Material Billing• Extract and run weekly reports from EDW to identify for any chargeable services• Print out all the work order details• Filter & sort out all the chargeable job• Attach & Match with supporting document – work order detail, fear report, quotation, photos• Data entry - Input spreadsheet - chargeable services• Scan document for BOC team to generate invoice• Urgent billing - if require urgently5. Intra Charge Billing• Extract and run reports from EDW to identify for any services request by NCR BU (internal)• NCR BU (internal) - PS , Marketing6. Problematic invoice• Support Account Receivable Credit Team• Locate hardcopy / softcopy of the supporting document if require by customer• Deliver CTC invoice to customer if require• Cancel / Re-bill / Waive - - Invoice with wrong address, wrong supporting , wrong amount7. Create SOM workflow• Update database• Update & Terminate MA service Show less

  • Fulfillment Specialist

    Oct 2014 - now

  • Debrief Administrator

    Jan 2013 - Sept 2014