
Alessandro Siviero
Customer Service Assistant

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About me
B2B Key Accounts Manager at Amazon
Education

Liceo Scientifico Elio Vittorini
2009 - 2014Scientific Diploma PNI-ScienceActivities and Societies: Class Representative, Varsity Beach Volley Team Captain

Università Cattolica del Sacro Cuore
2015 - 2018Bachelor's degree Economics and Management 110L/110● Top 150 universities ranked in the 2019 QS Graduate Employability Rankings. ✅ Bachelor's Thesis: " Risk Measures: Value at Risk and Expected Shortfall". ➤ Core Courses: -R language for statistical computing-Business Organization-Business Economics and Management-Securities Market-Applied Statistics-Corporate Finance-Strategic Marketing

Nova School of Business and Economics
2018 - 2020Master of Science - MS International Management 17/20Activities and Societies: Nova Surf Club - Promoted surfing among students by selling over one hundred surfing lessons and organized surf trips. ● #15th Master in Management in the World - Financial Times, 2023. ● #1st Master in Management in Portugal - Financial Times, 2023. ✅ Master's Thesis: Direct Research Internship | "Garnier SkinActive - Skin Foodie Ampoules"➤ Core Courses: - Strategic Marketing Management- International Business- Doing Business in Emerging Markets- GeoEconomics- Open Innovation- Corporate Social Responsibility
Experience

Assocaaf
Apr 2015 - Jul 2015Customer Service Assistant● Assocaaf is the tax assistance center set up by Confindustria associations together with over a thousand of the most representative national and multinational companies of the Italian industrial panorama.KEY ACTIVITIES: ➤ Communicated taxpayers’ logics. ➤ Addressed customer service requests and issues on a daily basis.➤ Managed tax returns compilation and registration.

L'Oréal
Aug 2019 - Dec 2019Marketing Intern - Garnier● As the top Natural Beauty Brand on the mass market, Garnier makes the most high-quality, natural care products accessible to everyone.● Its ambassadors embody an authentic beauty ideal summed up in the legendary signature: “By GARNIER, Naturally”✅ L'Oréal Group Global HeadquarterKEY ACTIVITIES: ➤ Provided daily support to the Zone countries and managed the intermediation between central product development and local teams. ➤ Updated key monthly reporting management files, Sell-in/Sell-out performances per country, total Garnier, and per category through data visualization tools and extensive usage of Nielsen and IRI panels.➤ Responsible for tracking new launches results for total Garnier and monitoring KPIs (Gross Margin/Price/Units/Net Sales). ➤ Elaborated and presented to L’Oréal France marketing directors a full marketing plan to potentially launch a new Garnier skincare range. Show less

Danone
Nov 2020 - Dec 2021● Activia is the world's first yogurt brand. With over 1.000 products sold in over 70 countries, Activia spreads the love of gut health worldwide thanks to its unique Bifidus. ✅ Essential Dairy & Plant-Based DivisionKEY ACTIVITIES:➤ Led key innovation projects from idea definition to on-shelf implementation and post-launch track. ➤ Headed renovation projects of major ranges to enhance CO/NS profitability while ensuring an effective and sustainable launch without compromising Activia Core. ➤ Shaped and executing Activia sustainability roadmap aiming to switch to more recyclable packaging materials and exploring second life options.➤ Managed local and international cross-functional teams including R&I, Operations, Quality, Legal to push projects deliverables and alignments. Show less KEY ACTIVITIES:➤ Collaborated in marketing campaigns creation and execution. ➤ Organized and evaluated qualitative and quantitative market researches commissioned to external institutes. ➤ Performed monthly presentations of Activia brand results and competitors’ trends to top management to guide business strategy and implement tactics to achieve the Net Sales target. ➤ Coordinated creative agencies for packaging design developments.➤ Budget, A&P, P&L management. ➤ Responsible for formalizing new interns’ induction program to facilitate integration and business processes understanding. Show less
Junior Brand Manager - Activia
Jul 2021 - Dec 2021Assistant Brand Manager - Activia
Nov 2020 - Jun 2021

Amazon
Jan 2022 - nowB2B Key Accounts Manager
Apr 2024 - nowB2B New Accounts Manager
Jan 2022 - Mar 2024
Licenses & Certifications

Danone Brand Growth Champion
DanoneOct 2021- View certificate

Microsoft Office Specialist Excel 2016
MicrosoftJun 2019
Languages
- enEnglish
- itItalian
- spSpanish
- frFrench
- poPortuguese
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