Joseph Karam

Experience

• 

  Global Napi Pharmaceuticals

  Jul 2011 - Jul 2011

  Trainee

  Industrial Affairs (QC and Production Department)

• 

  Amoun Pharmaceutical Industries Company

  Sept 2011 - Sept 2011

  Trainee

  Manufacturing Plant (R&D department)

• 

  EVA pharma

  Jul 2012 - Aug 2012

  Trainee

  Sales Department▪ Training sessions (Communication skills, Body language, Business Etiquette).▪ Doubles Visits (3 days).

• 

  Sanofi

  Jul 2012 - Jul 2012

  Trainee

  Manufacturing Plant (QC and Production Department)

• 

  Sandoz

  Jul 2013 - Aug 2013

  Trainee

  Sales Department,Mainly on the promotion of Diclac and Antopral.

• 

  Sanofi

  Aug 2013 - Sept 2013

  Trainee

  ▪ “Best Performer in Future Access 2013”Sales Department,Mainly on the promotion of biprofenid and flagyl on dentists and ENT.

• 

  AlMasry Pharmacies صيدليات المصري

  Jul 2014 - Aug 2014

  Community Pharmacist

  Held a night shift in a highly potential pharmacy dispensing both prescription and OTC medications.

• 

  EVA pharma

  Aug 2014 - Nov 2014

  Medical Representative

  Responsible for Medical Promotion on Neurosurgeons and Neuropsychiatrics on Ravementine, Donazil, Paroxitine, Ramixole, Oxigrex and Prazolam.

• 

  Novo Nordisk

  Dec 2014 - Mar 2019

  Medical Representative

  Best Achiever 2016 Human Insulin team achieving 109% versus target in both private and institution sector with increasing market share by 1.5% market share points above national market share according to IMS Egypt data.Developing reports on a national level for patient recruitment on weekly and monthly basis to serve top management decision making processSuccessfully and officially led my team as deputy district sales manager over two years reporting directly to area sales manager with positive feedback and continuous improvement Show less

• 

  MSD

  Mar 2019 - now

  - Led the development of microlearning content, including creating and launching a SharePoint site with engaging videos on Customer Focused Interactions (CFI), resulting in high engagement from sales representatives.- Conducted Training Needs Assessments (TNA) across departments, using insights to tailor training programs that addressed specific needs.- Facilitated virtual and in-person training sessions, including the CFI course for Libya sales reps and a full-day training for newly hired Alexandria representatives.- Customized training materials to meet the unique needs of different business units, including the development of the "Competitive Mindset Training" for Oncology product specialists. Show less - Manages influential customers including Key Opinion Leaders (KOLs) and key scientific leaders (KSLs) in Heliopolis &Nasr City driving national sales and IMS performance and focus on decision-making authorities in the potential institutions and sharing best practices with peers in “Ready to Lead” RTL program.- Follows on customer and other stakeholders' commitments and requests to drive prescription generation and managing decision-making authorities in the potential institutions (Egypt Air Hospital, Health Insurance and Petrol Hospitals). In co-payment sector, managed to establish strong intact customer base growing sales by 300%- Monitoring competitor activity by gathering current marketplace information on sales developments, trends in competition, new competitor product entries, and effectiveness of campaign materials discussing business opportunities- Constantly update product knowledge and communication skills to maintain the high level of professional competence and passing these skills to my team through monthly scheduled sessions- Gather insights and use them to build customer-oriented activities maintaining long-term relationships with key clients - Veeva Engage Launch phase champion in Egypt with the second highest number of Veeva Engage calls in Egypt subsidiary and taking the Lead experimenting first virtual RTD successfully- Vezeeta Partnership Champion to Maximize our business opportunities and to make best use of this innovative tool Show less

  • Senior Oncology Customer Representative

    Mar 2025 - now

  • Short-term Learning & Development assignment - Training Department

    Jul 2023 - now

  • Professional Customer Representative

    Mar 2019 - Mar 2025