Shishir Mukherjee

Experience

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  Decathlon Sports India

  Nov 2015 - Jul 2017

  Sales Manager

  Sales ManagerRoles & Responsibility:- Department Level: *Customer interaction (Direct/Events/Leads) *Layout Management (SCF, Inventory, Stock & Implantation)*Commercial Policy (Department Level)*Sales Analysis (Daily/Weekly/Monthly turnover)*Team Management (Recruitment/Trainings)*Products & System Training (New Recruitment) Store level: *Layout Manager (Implantation & SCF Coach) *Store Operations (Weekly Daily Manager handling Opening/Closing day end operations Eg: Maintenance, Security, Cashiering & Cash Management) Zone Level: *Layout Manager (Conducting Monthly SCF for Punjab region stores to ensure the quality in the layouts) *Domyos Brand Product Trainer (North & East Zone) Show less

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  Max Fitness PVT LTD

  Feb 2017 - Aug 2017

  Sales Marketing Manager

  Roles & Responsibility:-Achieving Sales TargetsCustomer Handling/Interaction & ComplaintsTele-Calling (Hot, Warm & Cold)Reference & Leads generation through events (both Inside & Outside the club)Daily ReportingRecruitment & HiringCash & Bills ManagementOther responsibilities:-Video Shooting & Editing for Events and Promo'sDigital Marketing

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  Bodygenixs Premium Nutrition

  Aug 2017 - Aug 2021

  Area Sales Manager

  Roles & Responsibility:-Achieving Sales TargetsCustomer Handling/Interaction & ComplaintsTele-Calling (Hot, Warm & Cold)Reference & Leads generation through events (both Inside & Outside the club)Daily ReportingRecruitment & HiringCash, Bills Management & PNLOther responsibilities:-Video Shooting & Editing for Events and Promo'sDigital Marketing

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  Garena

  Mar 2021 - Jul 2022

  Influencer & Content Creator
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  Decathlon Sports India

  Sept 2022 - now

  Country B2B2C Key Accounts Manager

  As the Country B2B2C Key Accounts Manager, I am responsible for driving business growth and ensuring exceptional customer service across key accounts. My role involves a strategic blend of business development, regular client engagement, and problem-solving to achieve and exceed sales targets.Key Responsibilities:Business Development: Identify and capitalize on new business opportunities to expand market presence. Develop and implement strategies to drive revenue growth and enhance market share.Monthly Visits: Conduct regular visits to key accounts to maintain strong relationships and ensure client satisfaction. Use these visits to gather feedback, address concerns, and identify new opportunities.Rapport Building: Foster and maintain strong, long-term relationships with key stakeholders and clients. Utilize excellent interpersonal skills to build trust and collaboration.Problem Solving: Address and resolve complex issues that arise in business operations. Apply analytical thinking and creative solutions to overcome challenges and ensure smooth processes.Customer Service: Deliver exceptional customer service by understanding client needs and providing tailored solutions. Ensure high levels of client satisfaction through proactive communication and support.Target Oriented: Set and achieve ambitious sales targets. Monitor performance metrics and implement strategies to meet and exceed goals, driving overall business success.Skills and Competencies:Strategic Thinking: Ability to develop and implement effective business strategies.Communication: Excellent verbal and written communication skills for effective client interactions.Analytical Skills: Strong analytical abilities to assess business performance and identify opportunities for improvement.Customer Focus: Dedicated to understanding and meeting the needs of clients.Goal-Driven: Highly motivated and target-oriented, with a proven track record of achieving sales objectives. Show less