Josh Greene

Experience

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  Nortel

  May 1997 - May 2010

  Working mostly on edge devices I have set up network management systems for Cable Modems, ADSL solutions, and Carrier Ethernet Service Delivery devices which involved detailed knowledge of the Nortel Passport/MERS 8600, ESU 1800 line, OME6500, and a working knowledge of optical transport systems that made up the core of customer networks.After starting in DMS tranlations at Nortel my career shifted more toward data networks and I began supporting and customizing the Metro Ethernet Manager solution that(for our largest customer) maintained backups, software delivery, service provisioning, and data integrity tools for 15K+ devices and 40K+ services.In this role I had many key responsibilities:- Day to day troubleshooting and maintenance- Assisting our design team with planning and scripts necessary for upgrading MEM- Assisting design with software problem resolution- Coordinating and carrying out upgrades with the customer- Interfacing with customer network engineers and architects for short and long term network plans- Developing training courses for end users of our software- Delivering training courses to anywhere from 2 to 30 end users at a time- Developing custom tools that maintained data integrity for our cutomers networks- Documenting processes for upgrades and custom softwareThese responsibilities required a significant amount of travel both inside the US and internationally as well. Show less My first responsibilities at Nortel included learning and provisioning the Digital Multiplexing Switch with the following features:CSS7 SignalingCLASS featuresLocal Number PortabilityAdvanced call and trunk routingAfter working on several individual projects I began creating PERL programs that would convert large numbers of switches in customer networks to allow equal access to all long distance carriers. This involved working with a team of engineers to provide quality, accurate translations to switching locations that were converted to allow new dialing patterns. Show less

  • Software Engineer

    May 1999 - May 2010

  • DMS Translations Engineer

    May 1997 - May 1999
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  Ciena

  May 2010 - Jun 2015

  Software Engineer

  I enjoyed working with Ciena's extensive line of Carrier Ethernet switches and began by working with XML templates to do service provisioning followed by JAVA in order to utilize more GUI-based tools.Service provisioning was a large part of my responsibility and I also developed an offering that put Subscriber Level Agreement information into a cloud database so end users can see throughput, service availability, and Y.1731 statistics on the services to which they are subscribed.

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  Cisco

  Jun 2015 - Jan 2016

  Software Engineer

  At Cisco I had the opportunity to work on a project that was part of the Internet of Everything initiative. This involved integrating APIs from Exchange for email and meetings, Tropo for SMS and Text to Voice Messaging, and custom command development in chat rooms to trigger actions in other products. I gained experience with Docker containers, Python, JavaScript, Kafka event buses, and Jasmine unit testing, all developed in collaboration with very talented coworkers through rigorous Agile sprints. Show less

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  LexisNexis

  Apr 2016 - Jul 2018

  Sr. Software Engineer

  LexisNexis offers the legal community an easy to use research database which allows lawyers, law schools, NGOs and government agencies to easily access existing statutes and court decisions. I worked in the Citation Recognition group that assigns IDs to new content and identifies documents based on the search string a user provides.This work involved both extensive adaptation of the existing Java code base as well as adding new features and functionality through collaboration with other teams and manipulation of XML document data. Show less

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  KCI Telecommunications

  Jan 2017 - Oct 2024

  Network Management Consultant

  I worked on retainer with KCI to provide support for the TelePATH Network Management software product.

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  GreeneWood Design, LLC

  Nov 2018 - now

  Small Business Owner

  After helping build out MakerSpace Charlotte I became the Wood Shop Manager where my woodworking went from a hobby to a business that teaches classes and produces everything from picture frames to custom signs and store displays, live edge slab work, CNC design/operation, furniture, cabinets, and artwork.In December of 2023 I moved my business to ShopSpace.org in Raleigh where I am rebuilding a client base and helping with the new wood shop there.