Aubrey Madej

Experience

• 

  Preston Marketing Concepts

  Apr 2013 - Jul 2013

  Promotions Intern
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  Integro, LLC

  Nov 2014 - May 2015

  Marketing Intern

  - Initiated ebusiness plan to increase customer interaction on social media sites such as LinkedIn, resulting in 25% increase in interaction.- Maximized customer knowledge through implementation of redesigned product PowerPoints used in Lunch and Learn trainings.- Assisted in coordinating and planning Integro's Anniversary Celebration by organizing event logistics and creating communication materials.

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  Travelers

  Jun 2015 - Aug 2015

  Operations Leadership Development Program (OLDP) Intern

  - Contributed to the strategic efforts to improve communication in operating reviews by developing and implementing a scorecard used by the senior leadership team to make business decisions.- Assisted data recovery team by consolidating accounts to insure appropriate data placement and improve overall customer experience.- Demonstrated leadership capacity and applied analytical and problem-solving skills while collaborating with a team of interns to improve customer communications in Small Commercial Business. Show less

• 

  Bluespire Marketing

  Sept 2015 - Nov 2015

  SEM Specialist

  - Assisted in creating and optimizing Pay Per Click (PPC) and Search Engine Optimization (SEO) campaigns.- Analyzed overall effectiveness of PPC, SEO, and overall website campaigns in Google Analytics.- Conducted landing page testing, including building and analyzing campaigns.- Managed bids and keyword position to achieve desired Return on Investment (ROI).

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  Travelers

  Dec 2015 - Jan 2016

  Operations Leadership Development Program (OLDP) Intern

  - Develop overall brand for Billing Core Operations including presentation, website and onboarding.- Design Billing Organization Presentation Template for Business Partners- Assist with development of SharePoint site through finalizing wireframe, group profiles, access levels, and creating file system to support Billing Core Ops functions. - Assist with the development of vendor management presentment/scorecard for leadership team.

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  Travelers

  Jun 2016 - now

  - Actively manage leadership engagement models to drive alignment, activate core organizational strategies and build strong team engagement.- Proactively manage the office of the CIO including executive support, portfolio management & reporting, communications and stakeholder engagement- Lead Capability Office across 21 capabilities and launched Capability Hub as a central hub promoting best practices with a focus on reuse and scalability.- Launched Organizational Change Management Practice, establishing a Change Champion Network and executing a pilot Change Impact Assessment across 30% of the portfolio, resulting in improved change readiness and business outcomes.- Enhanced Learning & Development culture, resulting in peak engagement in learning platforms, ensuring highly skilled talent to meet strategic commitments- Organizational Change Management, Learning & Development Strategy and Employee engagement efforts contributed to +7pt in eNPS and +9 Intent to Stay.- Partner or led strategic initiatives from inception to activation, resulting in a 90% reduction in vulnerability remediation in less than 2 months, improved incident response coordination, and migrated over 2,500 users to a new project management software. Show less - Partnered with CIO and HR to roll out major organizational change resulting in improved alignment, enhanced efficiency, and increased productivity.- Established cross-functional team of five individual contributors accountable for executive support, portfolio management & reporting, workforce management, stakeholder engagement, communications, strategic initiatives and governance, risk & compliance. - Matured portfolio management and reporting practices by implementing Value Stream Operating Reviews and launched agile metrics reporting, increased focused resulted in a 30% decrease in cycle time and a 14% increase in story throughput.- Matured communication practices by implementing Newsletter and live Newsfeed supported by reusable initiative highlight guides to highlight value delivery & promote improved visibility for our stakeholders.- Successfully completed audit, audit CAPS and launched Compliance Checklist, reviewing ~220 applications on access management controls, received “Satisfactory” audit rating. Show less - Streamlined executive team operations by establishing an effective meeting cadence and orchestrating a strategic leadership offsite, enhancing team alignment and driving forward key initiatives.- Developed impactful executive presentations by synthesizing complex data into clear, concise, and visually engaging formats resulting in informed decision-making and strategic alignment.- Enhanced employee engagement and onboarding by leading initiatives such as intern onboarding programs, organizing team connects, and establishing communication channels, resulting in improved team cohesion and a positive organizational culture. Show less - Acted as a trusted advisor to the SVP & CIO of Digital Enablement, providing strategic counsel and operational support.- Spearheaded the establishment of organizational KPIs, securing leadership buy-in and creating a robust process for metric collection and tracking, leading to data-driven decision-making.- Developed and implemented key strategies to enhance alignment and readiness for senior leadership engagements, including the preparation off SLT packages and daily meeting materials. Show less - Led team of 17 individuals (across the US) across 3 teams (Construction, Inland Marine & Excess Casualty) – coached & developed team, hired 4 individuals, managed interpersonal challenges, active coaching of performance issues, and promoted 2 individuals. - Lead Construction Renewal Pilot including establishment of training resources and support structure for transition of work from field to business center. - Designed and implemented new Employee Engagement Framework focused on talent retention and driving deeper engagement across our employees. This framework included establishment of a core committee focused on new hire integration, site-wide employee engagement, rewards & recognition, diversity & inclusion, and other key priorities. Show less - Collaborated with leaders across PI to establish multi-year roadmap driving decisions on strategic investments and alignment to budget needs with targeted savings over a 3–5-year window. - Acted as project manager on Lean Six Sigma initiative to re-engineer key processes in PI Underwriting Organization leading to improved efficiency while ensuring high quality support for our agents and business partners. - Facilitated redesign of Brazil’s operational metrics creating new metrics and automated process leading to improved business insights and decreased effort to produce scorecard each month. Show less - Acted as part of founding team focused on building business case, securing resources and funding to stand up Travelers-wide innovation initiative. Lead initiative through the full product lifecycle including architecture development, wireframe creation, code development and product rollout.- Played critical role in transformation of waterfall project team into agile methodology, enabling improved code quality, speed to market, and team performance.- Led two scrum teams (11 individuals - employees & onshore/offshore contactors), supporting management of project deliverables and coaching & development of the team & individuals. Show less

  • AVP, Strategy & CXO Support

    Dec 2024 - now

  • Sr. Director, Strategic Initiatives | Strategy, Planning & Programs | Digital Enablement

    Mar 2023 - Dec 2024

  • Director, Strategic Initiatives | Strategy, Planning & Programs | Digital Enablement

    Oct 2021 - Mar 2023

  • Manager, Strategic Initiatives | Digital Enablement

    Nov 2020 - Oct 2021

  • Chief of Staff | Digital Enablement | OLDP Participant

    Sept 2019 - Nov 2020

  • Operations Manager | Business Insurance, Middle Market | OLDP Participant

    Sept 2018 - Sept 2019

  • Strategic Initiatives Lead | Personal Insurance & International Operations | OLDP Participant

    Oct 2017 - Sept 2018

  • Data/Analytics Consultant & Scrum Master | Enterprise Data & Analytics | OLDP Participant

    Jun 2016 - Oct 2017