Deepu R

Deepu R

Production Analyst

Followers of Deepu R2000 followers
location of Deepu RBengaluru, Karnataka, India

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  • Timeline

  • About me

    Customer Success Engineer at Salesforce

  • Education

    • St.ritas school, mysore

      -
    • St.Theresa's high school

      2007 - 2010
      Master’s Degree MCA
  • Experience

    • Theorem india

      Jun 2014 - now
      Production Analyst

      • Provide production/application support to the client on 24*5 basis.• Monitor jobs and resolve job failures.• Change or modify the shell script as per the client requirement.• Also write SQL code as per the client requirement.• Work on new test file and new build campaign.• Also work on file level and record level rejects.• Generate report on production status and send it to the client on a daily basis. • Run scheduled campaigns and FTP fulfillment files to vendors.• Validate incoming and outgoing vendor files.• Refresh different data marts as per the schedule.• Work on ticket request.• Check and remove a person from the database who wants to unsubscribe from Online Advertising.• Update application documents as per the process change. Show less

    • Theorem

      Apr 2017 - Oct 2020
      Salesforce marketing cloud , technical specialist
    • Mindtree

      Nov 2018 - Aug 2020

      • Developing solution.• Database designing.• Designing the reports which are based on the requirement specifications. Create new and/or modify existing SQL stored packages and procedures.• Using multiple databases to feed the data into the data file or excel file.• Analyze reports, data and solution when existing reports do not function properly. Correct these reports and/or data or solution.• Import data from Excel spreadsheets to SQL tables. Export data from SQL tables to Excel spreadsheets. • Generation of day to day wise, monthly, Quarterly, and yearly reports.• Identify various scenarios for unit and integration testing.• Creating test data based on the test cases and executing the test cases. Using SQL for checking the output of various reports. Show less

      • Associate Technical lead

        Dec 2018 - Aug 2020
      • Module Lead

        Nov 2018 - Mar 2019
    • Salesforce

      Aug 2020 - Apr 2023
      Customer Success Engineer
  • Licenses & Certifications

    • Salesforce marketing cloud email specialist

      Salesforce
      Nov 2018