Karthik G

Experience

• 

  Itrust Soft Solutions

  Jan 2017 - now

  • Design, implement, and manage cloud-based infrastructure and services using leading cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).• Develop and maintain automated deployment pipelines for building, testing, and deploying applications using CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.• Implement infrastructure as code (IaC) using tools such as Terraform, CloudFormation, or Ansible to provision and manage cloud resources and environments.• Monitor and optimize system performance, reliability, and scalability using monitoring tools such as Prometheus, Grafana, ELK Stack, or Datadog.• Implement security best practices and compliance requirements for cloud environments, including identity and access management (IAM), network security, and data encryption.• Collaborate with development teams to streamline development workflows, automate repetitive tasks, and improve developer productivity.• Troubleshoot and resolve issues related to infrastructure, deployments, and application performance in production and non-production environments.• Implement and maintain container orchestration platforms such as Kubernetes or Docker Swarm for containerized applications.• Design and implement disaster recovery and business continuity plans for critical systems and services.• Stay informed about emerging technologies, tools, and best practices in DevOps, cloud computing, and software development, and propose and implement innovative solutions to improve our DevOps processes and infrastructure. Show less • Escalate, if needed, unresolved problems to a higher level of support team.• Analyze application data to assess performance and uncover problems.• Monitoring the IBM-ALM (Application Lifecycle Management) servers through the Splunk monitoring tool.• Installing (Jazz Applications) application using IBM Installation Manager in Windows servers.• Managing the users in CAT (Customer Administration Tool).• Handling incident and change management with ticketing tools such as BMC Remedy ITSM.• Application deployment, upgrade, and maintenance with UrbanCode Deploy (UCD).• Knowledge of Jazz Applications like Requirements Management (RM), Change and Configuration Management (CCM), Quality Management (QM), and Desing Management (DM).• Deploy patches and have done iFix upgrades in CLM 6.0.6.1 version.• Record and analyze defects and validate in IBM Rational Team Concert RTC and documentation of all the product-related issues and workarounds.• Always followed the client processes effectively and documented all application functionality and support procedures in the knowledge base for future reference. Show less

  • DevOps Engineer

    Apr 2020 - now

  • Application Support Engineer

    Jan 2017 - Mar 2020