Abu Salek

Experience

• 

  Dhaka Dairy Plant, Bangladesh Milk Producers Co-operative Union Ltd. (Milk Vita)

  Jun 2014 - Jul 2014

  Industrial Trainee

  Topic Covered: Maintenance, Production Process, Industrial management, Milk and Dairy foods processing, Chiller, Ammonia Compression Plant, Cooling Tower, Air Compressor, Boiler, Fluid Machinery etc.

• 

  Navana Interlinks Ltd (Generator Unit)

  Jul 2017 - Aug 2017

  Engineer - Technical Sales

  Key Accountability:- Prepare and deliver technical presentations explaining products (e.g., Diesel Engine, Alternator, Canopy, Controler etc.) or services to customers and prospective customers.- Confer with customers and engineers to assess equipment needs and to determine system requirements.- Secure and renew orders and arrange delivery- Help clients solve problems with installed equipment

• 

  MJL Bangladesh PLC.

  Aug 2017 - now

  Key Achievement at MJL Bangladesh PLC. • Recognized for initiative and rapid progress, entitled to attend ExxonMobil special training and sponsored events.• Managed a threefold increase in direct customer accounts (from 45 in 2017 to 194 in 2023) with nearly four times volume growth against initial targets.• Highest percentile achiever in 2019, achieving 133% against the yearly sales target.• Consistently received excellent ratings in yearly appraisals.Key Responsibilities and Activities: 1. Responsible for technical support initiatives and managing customer complaints.2. Plan and execute technical events to promote Mobil products and address technical queries.3. Generate benefit reports, provide technical assistance to customers, and support sales goals.4. Conduct on-site analytical investigations and optimize resource utilization. Show less • Accountable for the implementation of all technical support programs within the area of responsibility.• Manage customers’ technical complaints• Organize National technical seminar & Factory based Lube clinics, inspection & surveying machines to motivate customers to use Mobil products and solve technical queries.• Reporting to Chief Engineer, ExxonMobil for Field Engineering Services, generating benefit reports, proof of performance (POP) of the products to create the references to enhance sales. • Assist Power plants and industrial customers on regular basis with high priority • Provide technical support to Industrial & Automotive Sales Team, Marketing & Brand Team for the implementation of new products and marketing campaigns.• Implement established account strategies and deliver lubrication solutions to key customers in line with the Company Services Offer.• Direct and coordinate all "on-site" analytical investigations.• Support the business sales goals to focus sector customers.• Document customer benefits and obtain appropriate recognition from customer management.• Leverage resources to achieve company and customer business goals. Show less Key Responsibilities and Activities:• Consult and plan with Sales Manager, Sales Representatives to implement lubrication service guidelines and appropriate technical programs for nominated customers where applicable.• Identify and quantify profit improvement opportunities with existing customers.• Implement and evaluate technical programs for customers.• Manage customer product technical complaints• Provide technical support for the implementation of new products and marketing campaigns.• Execute and document results of technical objectives to quantify savings and/or cost avoidance using benefit reports and proof of performance.• Work with the Sales team to develop new industrial and automotive customers. Identify customer needs. Communicate proactively with target account technical staff to promote early adoption of lubricants and programs, using Benefit Proposals.• Identify and secure product upgrade opportunities.• Act as a technical resource for the Sales team and coach the Sales Representatives in value-added selling.• Provide feedback on industry segment trends, product performance, equipment functions, etc., to the Management Team.• Train Sales Representatives and Customers on lubrication fundamentals, basic product knowledge, applications and basic technical programs as per the services offer. Show less MJL Bangladesh Limited (formerly Mobil Jamuna Lubricants Limited)Key Accountability:• To achieve planned sales volume target from Industrial Customers.• To visit and follow up existing and new prospective Industrial customers on regular basis to enhance sales.• To organize technical seminar/Lube clinics at key Industrial customers premises to motivate customers to use Mobil products.• To monitor competitors activities and update the line manager for further planning.• Acquire technical knowledge to attend customer queries & support Automotive team. Show less

  • Deputy Manager

    Apr 2023 - now

  • Assistant Manager

    Sept 2021 - Apr 2023

  • Senior Lube Engineer

    Jan 2021 - Sept 2021

  • Lube Engineer

    Feb 2020 - Jan 2021

  • Sales Engineer

    Aug 2017 - Feb 2020