Eva F.

Experience

• 

  Everest

  Dec 2016 - Jan 2017

  Barista

  Customer service and making different kinds of beverages and snacks.

• 

  Vlachos Bakery Pastry & Coffee

  Apr 2017 - Sept 2018

  Sales Employee

  Sales and barista at one of the fastest evolving companies in south Athens

• 

  Coffee Lab Microroasters

  Sept 2018 - Jan 2023

  Store Manager

  • Operations Leadership: Managed the day-to-day operations of the coffee shop, ensuring the smooth functioning of all aspects, from customer service to staff management. • Staff Development: Led a dedicated team, providing training, guidance, and support to foster a culture of excellence and teamwork. • Customer Experience: Focused on delivering a memorable experience to every customer, building a loyal customer base through outstanding service and quality products. • Inventory and Supply Chain Management: Efficiently handled inventory and supply chain management, ensuring consistent product availability while minimizing waste. • Financial Oversight: Played a key role in financial management, tracking sales, managing budgets, and optimizing profitability. • Quality Control: Maintained quality standards in coffee preparation, ensuring that every cup met the high expectations of our clientele. Show less

• 

  Cappuccio

  Jan 2023 - now

  Barista

  • Crafting Excellence: I specialize in the art of coffee, consistently delivering high-quality, handcrafted beverages that keep our customers coming back for more. • Customer Engagement: I take pride in providing a welcoming and personalized experience, guiding our diverse clientele through our extensive coffee offerings. • Fast-Paced Efficiency: In a bustling environment, I excel at maintaining speed and efficiency, ensuring every customer receives their order promptly. • Precision and Expertise: My role demands expert knowledge of coffee equipment and techniques, from espresso machines to latte art, to consistently meet our exacting standards. • Team Collaboration: I work seamlessly with our passionate team to ensure a smooth and harmonious operation, from inventory management to customer satisfaction.Achievements: • Successfully contributed to Cappuccio Athens becoming a renowned destination for coffee enthusiasts in the heart of central Athens. • Recognized for consistently receiving positive customer feedback, highlighting exceptional service and coffee craftsmanship. • Adapted to high-pressure situations and maintained composure, ensuring smooth service during peak hours. Show less