Krishnakumar D

Experience

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  Foxconn

  Feb 2008 - Aug 2015

  Field Application Engineer

  • Analyzing and troubleshooting all sorts of hardware and technical issues in Laptops, Desktops& Servers.• Quality Functional Test for assembled Desktop, Notebook and server.• Working with NPI (New Project Installation) team to launch the new DELL Desktops, Notebooks & Servers.• Provide QA and NPI support for New and Existing products to fulfil the customer requirements.• Work with QC & NPI team in establishing Product Quality & Inspection Criteria (IC) for new products with supplier’s approval.• Control the DPPM to meet the factory KPI goal and also make the relative reports.• Perform root cause analyses of repetitive violations, negative results from customer• Identify and suggest areas of improvement on the process to the higher team for review.• Manage service level agreements (SLA) and the turnaround time of the processes.• Report quality scores analysed defects and the turnaround time taken to improve processes.• Rejection review analysis Show less

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  UST Global

  Aug 2015 - Oct 2017

  Senior Validation Engineer

   Firmware component validation on desktop and ultra-book reference platforms. Firmware build and integration using team city and perforce. Understanding the harness & Updating same in to IFWI based on OEM requirement. Responsible for qualifying the firmware ingredients like CSE, ISH, PMC/Patch, GOP, vBIOS, BIOS, EC based on the integration and sanity testing. Conducting BAT and Functional testing, Sanity testing of the firmware builds. Involved in logging the bugs, debug and isolation of the firmware components which causing the issues. Check in the latest payloads to the version control system (perforce) after end to validation of the payload. Logging the defects, reproduced and provided technical root cause for reported issues by analysing failures in system under test – thereby, worked closely with Firmware validation and Program Management teams in resolving technical issues and delivering quality product to customer Closely working with development team for resolving bugs Show less

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  RSIMPL

  Oct 2017 - Apr 2018

  Senior Test Engineer

  Being a Senior Test Engineer need to monitor the testPlan for all running models In charge for the tester like AUDIO, Antenna Cameratester for individual models. Monitoring the Retest Pass yield. Providing the corrective action for the FAR Raised

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  UST Global

  Apr 2018 - Mar 2021

  Subject Matter Expert

  • Managing BIOS Security Validation team with the team Size of 30 no’s• Keeping day-to-day activities organized• Delegating tasks to employees• Recruiting and interviewing new hires• Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly• Resource planning based on test case mapping for new project• Planning & Ordering the team requirement for Demand window raised for individual project• Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment• Training employees in proper safety procedures and providing training updates as needed• Managing projects as assigned and organizing teams to assist in these efforts• Responsible for qualifying the Security features like Boot Guard, BIOS Guard, TXT, SGX , Capsule etc.…based on the integration and sanity testing.• Providing day to day and weekly validation reports and test summary to stake holders.• Attending weekly sys debug meeting to cover all open bugs• Attending EA (Escape Analysis)/ NA (Noise Analysis) meeting with client and CO to find a real scenario for the bug escape & publish the report for the same.• Conducting technical session to fellow engineers on the latest technologies.• Motivating & giving fed back to the employees to perform well Show less

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  HCL Technologies

  Mar 2021 - Sept 2022

  Senior Technical Lead
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  Dell Technologies

  Sept 2022 - now

  Senior Software Engineer