Deep Enrich
Munish Jindal
ENGINEER
831 followers
Chandigarh, Chandigarh, India
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Skills
AutomotiveAutomobileVehiclesDealer managementKaizenToyota production systemLean manufacturingEngineeringWarrantyTeam managementAutomotive engineeringCustomer satisfactionContinuous improvementPartsManagementAbout me
Having 10 Years of Experience in After Sales department. Specialisation in Service Operation Kaizen, Customer Satisfaction Improvement, Express Maintenance, Body & Paint Operations Enhancement.
Education
Thapar Institute of Engineering & Technology
2000 - 2003DIPLOMA DIPLOMA IN MECHANICAL
Punjab Technical University
2003 - 2006B.TECH Mechanical
Experience
International Cars & Motors Ltd.
Jun 2006 - Jul 2007ENGINEERENGINEER IN FIELD SERVICE DEPTT.
Honda Motorcycle & Scooter India Pvt. Ltd.
Jul 2007 - Oct 2008Area Incharge -AftersalesWorked as Area Incharge in Field Service deptt.
Toyota Kirloskar Motor
Oct 2008 - Jan 2014Sr . Officer, Service Operation Kaizen Deptt
Nissan Motor India Pvt Ltd.
Feb 2014 - Apr 2023Manager - After Sales Marketing responsible for - Customer Retention Enhancement , Increase Vehicle inflow, Execution of Service Maketing Campaigns Deputy Manager - After Sales (Customer Experience and Customer retention improvement , customer loyalty) Deputy Manager - Field Aftersales
Manager - After Sales Marketing
Apr 2021 - Apr 2023Deputy Manager - After sales
Nov 2019 - Mar 2021Deputy Manager Aftersales
Apr 2016 - Nov 2019Assistant Manager- After Sales
Feb 2014 - Mar 2016
Citroën India
Apr 2023 - nowSr. Manager Aftersales
Licenses & Certifications
- View certificate
Personal Effectiveness Tips
LinkedInJun 2020
- View certificate
Professional Networking
LinkedInJun 2020 - View certificate
Collaboration Principles and Process
LinkedInJun 2020 - View certificate
Managing Stress for Positive Change
LinkedInJun 2020 - View certificate
Creating Personal Connections
LinkedInJun 2020 - View certificate
Networking for Sales Professionals
LinkedInJun 2020 - View certificate
Creating a Culture of Collaboration
LinkedInJun 2020 - View certificate
Prioritizing Your Tasks
LinkedInJun 2020
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