Marcus Pitts

Experience

• 

  Nexus Parking System

  Mar 2017 - Aug 2019

  Parking Enforcement Officer

  Responsible for providing information services to commuters and faculty.• Monitored security footage to ensure the safety of all patrons.• Worked with local law enforcement and management on all theft investigations• Provided problem solving skills to assist commuters and students with navigating and exiting.• Accountable for and expected to ensure students and commuters pay their fines when due.• Provided customer service assistance to commuters by answering any questions pertaining to parkingrates, space availability, and hours of operations Show less

• 

  CVS Health

  Nov 2021 - now

  Shift Manager

  Assists management with stocking of inventory and management store duties.Works with local authorities to mitigate theft.Assist law enforcement with theft and fraud investigations by customers and employees.Provide customers with exceptional service pertaining to CVS products, services, offerings, andprocesses.Responsible for closing procedures such as cash management, store upkeep and generalmaintenance.Train new hires on CVS’s store policies, code of ethics, identifying fraud, front-end and backoffice duties.Provides help to the pharmacy staff if needed, including filing prescriptions, managing customerflow, and deescalating issues.In charge of setting up and displaying endcaps, and organizing product planogram for best salesresults. Show less

• 

  CobbleStone Software

  Sept 2024 - now

  - Responsible for keeping current clients satisfied and delivering exceptional client service on a day to day basis- Assists top sales reps with lead generation and daily reach out - Responsible for demo configuration to display and showcase CLM software and AI features and capabilities - Helps generate revenue by assisting the general sales team interact with lead facing clients both old and new- Retain current client base by displaying and showcasing all newest features Cobblestone has to offer - Works with sales team to hit quotas and maintain high KPI’s- Data entry within CRM to maintain both professional and personal relationships with current and potential clientele as well as maintain accurate and up to date information on all partners Show less

  • Enterprise Account Manager

    Jan 2025 - now

  • Sales Assistant

    Sept 2024 - Jan 2025