Sreekanth S

Experience

• 

  Navigant BPM (India) Pvt .Ltd.

  Sept 2006 - now

  • Be the primary point of contact for the IT-Dept. on all corporate projects and coordinate the IT deliverable with the team to meet deadlines• To meet process requirements in line with ISO and HIPAA standards required & upgrade processes for improvement• Ensure that the Team delivers organizational SLA to its external as well as internal customers• Involved in BCP activities to conduct failover and failback • Responsible for routine follow up of compliance task, like patch management of OS, Antivirus update, Backup and testing restoration of the data by the team• Served as a key element for escalating IT issues and provides timely response to customer escalations• Implement Change Management & Incident Management Process in the Department• Maintain asset and inventory register of all Server Hardware along with AMC contract, Software license and it renewal• Conduct risk analysis of the IT infrastructure and recommend risk mitigation strategy• Reporting the senior Management with weekly and monthly updates • Lead, manage, mentor and provide guidelines to junior members in the team• Contributor to IT Budgets• Recruit, train and monitor IT professionals to optimize talents and skills• Involved in employees annual performance appraisal Show less

  • Assistant Manager – IT Infrastructure

    Sept 2006 - now

  • Assistant Manager – IT Infrastructure

    Sept 2006 - now