
Francesco Gentili
Customer Service Representative

Connect with Francesco Gentili to Send Message
Connect
Connect with Francesco Gentili to Send Message
ConnectTimeline
About me
Client Strategy Manager - Transportation & Services
Education

University of Greenwich
2017 - 2018Master of Science - MS Business and Financial Economics DistinctionActivities and Societies: International Finance, Applied Econometrics, Data Analysis. The MS Business and Financial Economics allowed me to achieve a high understanding of International Economics and Financial Markets. Working in different research projects I developed advanced analytical skills and a critical approach to data analysis.

Sapienza Università di Roma
2013 - 2016Master of Science - MS Economics DistinctionActivities and Societies: Macroeconomics, Finance, Advanced Statistics. R, Stata, Microsoft Excel

Sapienza Università di Roma
2009 - 2013Bachelor of Science - BS Economics and Business Administration
Experience

Galvin Hop
Nov 2016 - Jan 2017Customer Service RepresentativeFloor waiter and responsible for the customers’ care.

Consiglio Nazionale delle Ricerche
Mar 2017 - Jun 2018Research AnalystEconomic Complexity and International Trade: measuring countries industrial competitiveness by observing their hidden growth potential. RCA algorithm and machine learning analysis for trade determination.

BTO Research
Jul 2018 - Jul 2019Data ScientistMachine learning for predictive maintenance. Anomaly detection analysis for incident management. Time series forecasting (Random Forest Regressor, Recurrent Neural Network) and exploratory data analysis. Predictive analytics for customer retention. Interactive dashboard developer (Dash, Shiny, Plotly). Web scraping (Selenium, BS) for data extraction from HTML. Data storage and administration with SQL and NoSQL database (MySql, Mongo DB, etc).

JAKALA
Jul 2019 - May 2022Project leader for customer base segmentation model implementing unsupervised machine learning techniques.Digital data analysis on Microsoft Azure Databricks.Automated loan organization process. Improving organizational marketing effectiveness. I analyze both internal and external data for deriving meaningful business outcomes: understanding audience real-time behaviour, running experiments, tailoring the personalized customer experience, optimizing campaigns.GRANULAR TARGETING - OMNICHANNEL TOUCH POINTS - SEGMENTATION - CAMPAIGN OPTIMIZATION
Data Scientist - Senior Consultant
Jun 2020 - May 2022Data Scientist - Consultant
Jul 2019 - Jul 2021

Avanade
May 2021 - Sept 2022Analytics - Senior ConsultantData engineer for developing use cases on Azure leveraging telemetric and operational data to create added value for the client.

JAKALA
Sept 2022 - nowAttualmente ricopro il ruolo di Client Strategy Manager per l’area Transportation and Services, dove mi occupo dello sviluppo di iniziative in ambito Data & AI. Ho maturato un’esperienza consolidata nel settore, lavorando in aziende come Jakala, Avanade, BTO e CNR, con un focus su Data Science e Data Engineering. Durante il mio percorso professionale, ho sviluppato modelli di Machine Learning supervisionati e non supervisionati per attività di customer profiling e ottimizzazione del conversion rate, oltre a sistemi di attribuzione delle vendite e monitoraggio delle performance di campagna. Ho inoltre lavorato all’analisi telemetrica dei veicoli, integrando metodologie avanzate di elaborazione dati. Le mie competenze tecniche spaziano tra Microsoft Azure, Databricks, Synapse Analytics, SQL, Google BigQuery, Vertex AI, AWS Glue, SageMaker e Athena. Show less
Client Strategy Manager - Transportation & Services
Mar 2025 - nowML & AI Manager
Sept 2022 - Mar 2025
Licenses & Certifications
- View certificate

Microsoft Cartified: Azure Data Engineer Associate
MicrosoftJan 2024 
AZ 900: Microsoft Azure Fundamentals
MicrosoftJul 2021
Databricks Certified Associate Developer for Apache Spark 3.0
DatabricksMay 2022
IELTS Test Report Form - Overall Score: 6.5
British CouncilJul 2016
Honors & Awards
- Awarded to Francesco GentiliTorno Subito 2016 Regione Lazio Aug 2016 Torno Subito 2016 is a project of Regione Lazio, funded by European Union, which rewards the winners with a scholarship to deepen their knowledge in a specific field. I parecipated to Torno Subito 2016 with a project on Short Run Business Cycle Volatility that allowed me to get the scholarship and to continue my research project at University of Greenwich, where I currently am a Post Graduate Student.
Languages
- itItaliano
- inInglese
- spSpagnolo
Recommendations

Pete turton
Lead Telecommunications engineerDerby, England, United Kingdom
Suchitra landgey
Associate Consultant at Capgemini | Azure Administrator | AWS | Cloud engineerKurnool, Andhra Pradesh, India
Tanya livesey
Global Managing Director, Creative & Design @ The Talent Business, Creative Leadership Coach and Col...City Of Westminster, England, United Kingdom
Divyesh saxena
Senior Credit Analyst at Bank of IndiaVadodara, Gujarat, India
Jonathan olawsky
Technology Manager at Wells FargoHarrisburg, South Dakota, United States
Yifan guo
Senior Finance ManagerHuangpu District, Shanghai, China
Shir eilam
Pre-Law Criminal Justice and Psychology Undergraduate Student at Northeastern UniversityCloster, New Jersey, United States
Lisbeth cuesta
Análisis financiero | Análisis de Datos | Gestión de proyectos | Automatización de procesos | Evalua...Colombia
Tracy jenkins phd, pcc, xcc
Program Manager, Executive Coaching at UNC HealthCary, North Carolina, United States
Benny andersson
| Leader | Trainer | Work Force Manager | ”Nothing is impossible, ...Greater Fuengirola Metropolitan Area
Paige cox
Sugar Beet Pathologist TechnicianUnited States
Diego díaz palacios
Director de Fomento de la Economía Digital y Servicios para la Sociedad de la InformaciónEcuador
Thomas daguier
Responsable de point de vente chez Crédit MutuelRouen, Normandy, France
Ade kurniawan
Supplier Finance - Invoice ProcessingSouth Jakarta, Jakarta, Indonesia
Gustavo barbin
Economista | InvestidorGreater Ribeirão Preto
Maija laksa
Principal Quality Responsible, JD Edwards and RPA at Circle KLatvia
Allicia williams,msc
Product Owner Payments and Digital Channels Division | CSM| Marketing Enthusiast|Jamaica
Mónica cañiza
Jefe de Recursos Humanos en Productos Personales S.A.Paraguay
Tram ha pham bich
Scholar of Erasmus Mundus Joint Master Programme in Precision MedicineBarcelona, Cataluña, España
Nikhit kumar
Process Engineer at Sansera Engineering LimitedBengaluru, Karnataka, India
...