Francesco Gentili

Francesco Gentili

Customer Service Representative

Followers of Francesco Gentili555 followers
location of Francesco GentiliGreater Rome Metropolitan Area

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  • Timeline

  • About me

    Client Strategy Manager - Transportation & Services

  • Education

    • University of Greenwich

      2017 - 2018
      Master of Science - MS Business and Financial Economics Distinction

      Activities and Societies: International Finance, Applied Econometrics, Data Analysis. The MS Business and Financial Economics allowed me to achieve a high understanding of International Economics and Financial Markets. Working in different research projects I developed advanced analytical skills and a critical approach to data analysis.

    • Sapienza Università di Roma

      2013 - 2016
      Master of Science - MS Economics Distinction

      Activities and Societies: Macroeconomics, Finance, Advanced Statistics. R, Stata, Microsoft Excel

    • Sapienza Università di Roma

      2009 - 2013
      Bachelor of Science - BS Economics and Business Administration
  • Experience

    • Galvin Hop

      Nov 2016 - Jan 2017
      Customer Service Representative

      Floor waiter and responsible for the customers’ care.

    • Consiglio Nazionale delle Ricerche

      Mar 2017 - Jun 2018
      Research Analyst

      Economic Complexity and International Trade: measuring countries industrial competitiveness by observing their hidden growth potential. RCA algorithm and machine learning analysis for trade determination.

    • BTO Research

      Jul 2018 - Jul 2019
      Data Scientist

      Machine learning for predictive maintenance. Anomaly detection analysis for incident management. Time series forecasting (Random Forest Regressor, Recurrent Neural Network) and exploratory data analysis. Predictive analytics for customer retention. Interactive dashboard developer (Dash, Shiny, Plotly). Web scraping (Selenium, BS) for data extraction from HTML. Data storage and administration with SQL and NoSQL database (MySql, Mongo DB, etc).

    • JAKALA

      Jul 2019 - May 2022

      Project leader for customer base segmentation model implementing unsupervised machine learning techniques.Digital data analysis on Microsoft Azure Databricks.Automated loan organization process. Improving organizational marketing effectiveness. I analyze both internal and external data for deriving meaningful business outcomes: understanding audience real-time behaviour, running experiments, tailoring the personalized customer experience, optimizing campaigns.GRANULAR TARGETING - OMNICHANNEL TOUCH POINTS - SEGMENTATION - CAMPAIGN OPTIMIZATION

      • Data Scientist - Senior Consultant

        Jun 2020 - May 2022
      • Data Scientist - Consultant

        Jul 2019 - Jul 2021
    • Avanade

      May 2021 - Sept 2022
      Analytics - Senior Consultant

      Data engineer for developing use cases on Azure leveraging telemetric and operational data to create added value for the client.

    • JAKALA

      Sept 2022 - now

      Attualmente ricopro il ruolo di Client Strategy Manager per l’area Transportation and Services, dove mi occupo dello sviluppo di iniziative in ambito Data & AI. Ho maturato un’esperienza consolidata nel settore, lavorando in aziende come Jakala, Avanade, BTO e CNR, con un focus su Data Science e Data Engineering. Durante il mio percorso professionale, ho sviluppato modelli di Machine Learning supervisionati e non supervisionati per attività di customer profiling e ottimizzazione del conversion rate, oltre a sistemi di attribuzione delle vendite e monitoraggio delle performance di campagna. Ho inoltre lavorato all’analisi telemetrica dei veicoli, integrando metodologie avanzate di elaborazione dati. Le mie competenze tecniche spaziano tra Microsoft Azure, Databricks, Synapse Analytics, SQL, Google BigQuery, Vertex AI, AWS Glue, SageMaker e Athena. Show less

      • Client Strategy Manager - Transportation & Services

        Mar 2025 - now
      • ML & AI Manager

        Sept 2022 - Mar 2025
  • Licenses & Certifications

    • Microsoft Cartified: Azure Data Engineer Associate

      Microsoft
      Jan 2024
      View certificate certificate
    • AZ 900: Microsoft Azure Fundamentals

      Microsoft
      Jul 2021
    • Databricks Certified Associate Developer for Apache Spark 3.0

      Databricks
      May 2022
    • IELTS Test Report Form - Overall Score: 6.5

      British Council
      Jul 2016
  • Honors & Awards

    • Awarded to Francesco Gentili
      Torno Subito 2016 Regione Lazio Aug 2016 Torno Subito 2016 is a project of Regione Lazio, funded by European Union, which rewards the winners with a scholarship to deepen their knowledge in a specific field. I parecipated to Torno Subito 2016 with a project on Short Run Business Cycle Volatility that allowed me to get the scholarship and to continue my research project at University of Greenwich, where I currently am a Post Graduate Student.