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Benny Andersson

Benny Andersson

Teknisk officer

Followers of Benny Andersson365 followers
location of Benny AnderssonGreater Fuengirola Metropolitan Area

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  • Timeline

  • About me

    | Leader | Trainer | Work Force Manager | ”Nothing is impossible, miracle just takes more time!”

  • Education

    • Arméns Tekniska Skola

      2000 - 2001
      Teknisk officer Fordonsteknik

    • MilitärHögskolan Halmstad

      1999 - 2001
      Officer Strategiskt ledarskap, militär

  • Experience

    • Försvarsmakten

      Jun 2001 - May 2009
      Teknisk officer

      Utbilda, underhålla och tillse att mina chefer hade teknisktillgänglighet över tiden till alla system som förfogade över, allt från lastbilar till radioapparater.

    • United Nations

      Aug 2005 - Apr 2006
      Maintenance Platoon Leader

      Tour of duty for UN in Liberia.I had the responsibility for 23 people and making sure all equipment in the mission-area was kept in great working condition and that regular maintenance was conducted during our time of service to make sure the tactical unit could have high readiness to be deployed.

    • Spark Trade AB

      Nov 2008 - Oct 2012
      Projektansvarig

      Totalansvarig för mina projekt inom spår- och växelslipning på järnvägen i hela Sverige. Även fordonsansvarig för alla maskiner som vi förfogade över på järnvägen.

    • Atteviks Personvagnar AB

      Oct 2012 - Sept 2014

      Första kontakten som kunden får med verkstaden och även sista när bilen lämnar verkstaden. Gör allt utom själva reparationen på bilen. Totalansvar för anläggningen i Nässjö med 30 anställda.

      • Servicerådgivare

        Apr 2014 - Sept 2014

      • Verkstadschef

        Oct 2012 - Mar 2014

    • Sector Alarm Sverige

      Sept 2014 - Aug 2017
      Installation Technician

      Projektering, montering och underhåll av Sector Alarms produkter.

    • Sector Alarm

      Sept 2017 - Jul 2022

      Training of all personal working at the customer center for Sector Alarm.Was a part of the digital transformation of all training material, from ppt in classroom to online and classroom trainings. Ass acting L & D I also implemented Workday Learning to the customer center.

      • Team leader Proactive Norway (CS Sales/Dialogue)

        Dec 2019 - Jul 2022

      • Technical Trainer SWA CS

        Feb 2018 - Dec 2019

      • Kundtjänst

        Sept 2017 - Feb 2018

    • Intrum

      Jul 2022 - May 2024

      Responsible for work force and optimizing schedules for 170 agents. I also provided local and global management with required data and reports.Implementing Genesys Cloud to the center.

      • Workforce Manager

        Jun 2023 - May 2024

      • Teamledare

        Jul 2022 - Jun 2023

    • Voicedesk

      Nov 2024 - now
      Team Leader Business System Support

  • Licenses & Certifications

    • Excel: Dashboards for Beginners

      LinkedIn
      Nov 2023
      View certificate certificate

    • Excel Essential Training (Microsoft 365)

      LinkedIn
      Aug 2023
      View certificate certificate

    • Accelerating Digital Transformation as Offices Reopen

      LinkedIn
      Nov 2023
      View certificate certificate

    • Microsoft 365 Copilot First Look

      LinkedIn
      Oct 2023
      View certificate certificate

    • Padi Open Water Diver

      PADI
      Jan 2016

    • Excel: Power Query for Beginners

      LinkedIn
      Oct 2023
      View certificate certificate

    • Excel: Power Pivot for Beginners

      LinkedIn
      Nov 2023
      View certificate certificate

    • AI Challenges and Opportunities for Leadership

      LinkedIn
      Oct 2023
      View certificate certificate

    • Fire Safty Coordinator - Fire Safety at Work

      CFPA-Europe : Confederation of Fire Protection Associations Europe ( cfpa-e )
      Sept 2009
      View certificate certificate

    • Microsoft Teams AI Solutions: Teams Premium vs. Copilot

      LinkedIn
      Nov 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Benny Andersson
      Passionate Hero Sector Alarm Mar 2019 Were picked as one of 30 Passionate Hero’s for my work, in competition with 2100 employees at Sector Alarm.
    • Awarded to Benny Andersson
      Regional employee of the year Sector Alarm Jan 2017

  • Volunteer Experience

    • Volontärarbete

      Issued by Suspiros de cuatro patas on Jun 2024
      Suspiros de cuatro patasAssociated with Benny Andersson