Chantel Jackson

Chantel Jackson

Followers of Chantel Jackson499 followers
location of Chantel JacksonAnn Arbor, Michigan, United States

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  • Timeline

  • About me

    Office Manager, Ann Arbor Fire Department

  • Education

    • Eastern Michigan University

      2014 - 2017
      Master of Science (M.S.) Human Resource Management and Organizational Development
    • Michigan State University

      1989 - 1993
      Bachelor's degree Business Administration and Management, General
  • Experience

    • Club Corporation of America

      May 1993 - Apr 1995
      • Assistant Manager

        Aug 1994 - Apr 1995
      • Membership Director

        May 1993 - Aug 1994
    • University Club of MSU

      Apr 1995 - May 1997
      Senior Director, Member Relations
    • University of Michigan

      Mar 1997 - Feb 2021

      Utilized the balance scorecard method to create a positive and inclusive team culture, identified opportunities for process improvements, and delivered exceptionally valuable customer experiences. Oversaw and directed facility management and operating policies to ensure safety, security, internal controls, NCAA compliance, and EHS Compliance.2014 Bo Schembechler Team Player of the Year Coordinated and supported the needs of NCAA Men’s and Women’s Golf Teams by maintaining clear communication, planning, and objectives. Guided and strengthened operations during a challenging staffing change. Identified and prioritized facility needs by listening & collaborating with stakeholders then took corrective action. Honored with “Special Team Contributor” award from Men’s Tennis. Directed and coordinated all aspects of golf operations, including merchandise, leagues, outings, tournaments, driving range, technology, and riding carts. Professionally and positively represented highly visible assets of University to many and varied market segments.

      • General Manager, U-M Golf Course

        Mar 2011 - Feb 2021
      • Facility Manager, Weisfeld Family Golf Center

        Nov 2011 - Jul 2016
      • Interim Facility Manager, South Athletic Campus

        Nov 2010 - May 2011
      • Golf Operations Manager, U-M Golf Course

        Oct 2001 - Mar 2011
      • Golf Operations Manager, Radrick Farms

        Mar 1997 - Apr 2010
    • NorthStar Reach

      May 2010 - May 2014
      Board Member

      North Star Reach provides a life-changing camp experience for children with serious health challenges.

    • Magic of Christmas

      Jan 2017 - Jan 2019
      Consultant

      Strategic Planning and volunteer coordination.

    • City of Ann Arbor

      Feb 2021 - now
      Safety Services Admin Manager

      Proudly delivering exceptional service and valuable support to the brave first responders of the Ann Arbor Fire Department. Utilizing effective communication skills and strategic process management along with my passion for service to produce continuous improvements for the department.

  • Licenses & Certifications