Amy J. Kehoe

Experience

• 

  Maines Paper and Food Service, Inc. (now known as Lineage)

  Jan 2000 - Sept 2009

  Credit and Collections Manager

  • Initiated engagement with large clients to develop and implement processes to ensure accurate accounting practices improving DSO by 30 days and reducing bad debt to under $10K annually.• Worked cross-functionally with billing, sales, and product management to identify and resolve billing discrepancies, resulting in 25% reduction in payment delays and decreasing customer inquiries by 20%.• Awarded MVP for my dedication to excellence, knowledge, and commitment to customer relationships based on client feedback. 收起

• 

  Avanex Communication Technologies Co Ltd - merged and now known as Lumentum

  Apr 2007 - Oct 2009

  Accounts Receivable Manager

  • Implemented troubleshooting strategies for problem areas and developed new procedures for collections which resulted in a decrease in DSO by 40 days, reduction of bad debt to under $10K and a reduction of $310K in labor costs annually.• Generated daily, weekly, and monthly reports which increased closing time by 50%.• Established better auditing processes and managed all AR audits reviews within SOX compliance requirements resulting in 0 (zero) deficiencies.

• 

  The CBORD Group, Inc. / Horizon

  Sept 2009 - Jan 2025

  Sr. Accounts Receivable and Billing Manager

  • Optimized billing process which increased business cash flow over 54% and reduced DSO by 30 days.• Implemented and trained the Accounts Receivable team on new collections strategies, reducing the number of overdue accounts by approximately 37% and increased cash collections by $30M.• Collaborated across departments to optimize the opportunity-to-cash process by implementing automation and data-driven strategies using NetSuite and Power BI, reducing time spent by approximately 6K labor hours annually.• Prepared monthly financial reports and ensured the accuracy of accounts receivable balances allowing the company to close within 4 days or less and accurate cash forecasting. • Recommended solutions for a $28B customer to resolve over $2M in long-term outstanding collections which also provided a long-term solution to keep the account current. • Identified and overhauled vendor renewal processes which led to an increase in KPI’s from 50% to 98% and a decrease of approximately 4K labor hours annually.• Led negotiations for short-term vendor renewal contracts to upgrade customer systems, achieving annual average savings of $10K per client.• Coordinated the transition of the billing and AR teams from in office work to remote successfully while keeping culture intact and increasing productivity by 25%.• Received a letter of Gratitude from a $28B customer for my integrity, diligence, dedication, attentiveness and reliability.• Awarded DREAMelite for outstanding company contributions. 收起