Furong Ai

Experience

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  ABW Atlantic Bedding Wholesale LTD

  Dec 2019 - Jul 2020

  Retail Consultant

  • Effective Communication: Addressed customer needs promptly and clearly, enhancing service quality and overall customer satisfaction.• Accurate Financial Transactions: Processed payments with precision, minimizing wait times and ensuring the accuracy and efficiency of financial transactions.

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  LOONG 7 MART

  Jun 2020 - Jul 2022

  Customer Service Associate

  • Data Analytics: Used MS Excel to analyze inventory and sales data, ensuring accurate stock levels and enhancing operational efficiency.• Customer Experience: Improved customer satisfaction by editing product photos and promoting items, contributing to increased sales and store profitability.• Promotional Activities: Implemented sales promotions to optimize inventory turnover and drive profitability, demonstrating strategic thinking and continuous improvement.

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  Holloway Lodging Corporation

  Sept 2022 - Jan 2023

  Accounting/Finance Co-op Student

  • Produced nightly audit reports with keen attention to detail, enhancing audit skills and ensuring accurate financial record-keeping.• Received, processed, and verified payments, meticulously reconciling invoices to track vendor obligations accurately.• Utilized Sage 300 for processing, ensuring proper authorization to prevent deferred charges and maintain financial integrity.• Aided in bank reconciliation processes to ensure the accuracy and integrity of financial records.• Collaborate with team members to reconcile accounts efficiently and effectively.• Coordination with auditors and providing requested information and samples. Show less

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  Emera

  May 2023 - Aug 2023

  SOX Audit Co-op Student

  • Conducted Control Testing: Led audit walk-through meetings and applied EY's sample methodology for control testing, improving financial oversight and process accuracy.• Data Analytics for Efficiency: Utilized data analytics to manage control descriptions and documentation, enhancing audit efficiency and ensuring data integrity.• Financial Accuracy: Verified and cross-referenced financial information, demonstrating attention to detail and analytical skills to maintain accurate financial operations.• Stakeholder Engagement: Engaged with stakeholders to update audit processes and ensure alignment with operational changes, contributing to continuous improvement in financial management.• Process Improvement: Identified exceptions during control testing and conducted additional sample testing, supporting accuracy and showcasing strategic thinking in process optimization. Show less

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  Saint Mary's University

  Sept 2023 - now

  • Data Management: Collected and managed student data using Aleph, enhancing accuracy and operational efficiency in library services.• Operational Efficiency: Implemented strategies that improved user experience and streamlined data handling processes, supporting effective operational practices. • Analytical Skills: Applied critical thinking to evaluate and provide feedback on assignments, enhancing strategic thinking and problem-solving skills relevant to financial services.• Communication: Utilized strong communication skills to present complex information clearly, facilitating effective stakeholder engagement and fostering a collaborative learning environment.

  • Student Circulation Assistant

    Sept 2021 - now

  • Teaching Assistant

    Sept 2023 - Apr 2024
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  Government of Nova Scotia

  May 2024 - Aug 2024

  Finance Summer Student

  • Compiled Financial Statements: Used Excel, SharePoint, and SAP to manage and analyze data, resulting in precise financial reports and improved accuracy in forecasting models.• Client Engagement: Assisted in forecasting the homeless wage budget, enhancing resource allocation and ensuring effective financial planning for shelters.• Budget Forecasting: Coordinated with managers to develop detailed fiscal year forecasts, leading to accurate and strategic budget plans that informed departmental decisions.• Cross-Functional Collaboration: Worked with various divisions to support budgeting processes, improving the accuracy and efficiency of financial strategies and inter-departmental communication. Show less