Mark J. Stevens

Experience

• 

  RBS TV

  Aug 1996 - May 1997

  Live Transmission director

  Coordination of 10 live inserts and the evening news program.

• 

  SBA Network Services

  May 1997 - Nov 1997

  Site Acquisition Specialist

  Site identification, negotiation and acquisition in São Paulo Metro and Northeast.

• 

  BCP Telecomunicações

  Nov 1997 - Jan 2001

  Field Operations Specialist

  NOC TechO&M activities and performance analysis of the transmission network and various service platforms,Switch & RBS TechO&M activities on the switches, voice mail platforms, STP´s and billing: O&M activities on radio bases: infrastructure, RF, microwave, antennas and power supplies

• 

  Claro

  Jan 2001 - Jun 2005

  Operation Supervisor

  São Paulo NOC- Access and TX 2nd Level Support Supervisor, responsible for specialized and high impact O&M of the São Paulo state's TX and RF elements.- Administrative activities; system acceptance and integration of new equipment and microwave hops; spare part, shift, over-time and fleet control; maintenance and implantation window coordination with the engineering department and suppliers; support contract negotiation and specification of materials for purchase.

• 

  Ericsson

  Jul 2005 - May 2023

  BTEB/MELA - IoT, M2M, CMP and Enterprise(for Private and Public sectors)- Regional new business development and recruiting.- Market, partner and competitor analysis and global recruit strategy.- Converting customer "wants" in tangible solutions, technical evolution and roadmaps.- RFx analysis, strategy definition, solution development, response management and pricing,- Customer scope alignment and negotiations, Customer Unit Industry & SocietyDeveloping E2E business and solutions for private and public Enterprises.Experience with Public Safety, Private Security, Smart Cities, Utilities, Transportation, Agro and Enterprise RLAM Managed Services Engagement Practices.(Sales Support for LATAM)- RFx and strategy analysis- Customer Due Diligence, Solution Development and Negotiations, - Service Solutions for Telecommunications and Enterprise segments, - Regional MS SPOC for New Business, LatAM Managed Services Engagement Practices.(Sales Support for LATAM)- RFx and strategy analysis- Customer Due Diligence, Solution Development and Negotiations, - Service Solutions for Telecommunications and Enterprise segments, - Regional MS SPOC for New Business, Responsible for the Global Network Operation Center in Brazil, running and maintaining networks, services, platforms and also providing support for local operations within the Americas, Caribbean, Europe and Asia GSDC Managed Services ConsultingO&M Manager & Operations ConsultantLong term Assignments: in Cyprus, Jamaica, Sweden, Dominican Republic, New Zealand, Haiti

  • Regional Engagement & Sales Manager

    Jan 2018 - May 2023

  • Engagement Manager

    Dec 2014 - Jan 2018

  • Principal Consultant

    Oct 2013 - Dec 2014

  • Senior Consultant

    Sept 2010 - Oct 2013

  • Operations Line Manager

    Jan 2008 - Sept 2010

  • MS Consultant

    Jul 2005 - Dec 2007